Dedicated dental front desk person with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I have had over 25 years in dental assisting and have cross trained to the front desk.
Overview
27
27
years of professional experience
Work History
Dental Assistant, Front Desk
Dr. James Walton And Dr. David Cardman
Tallahassee, FL
07.2020 - Current
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
Dental Assistant
Dr. Christopher Strickland
Watkinsville, GA
03.2013 - 01.2019
Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
Lead Dental Assistant
Dr. Lawrence George
Athens, GA
03.2004 - 02.2013
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, [Type], casts and impressions.
Took dental images following strict patient protection rules, applying lead aprons.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
Dental Assistant
Dr Press Thornton
Dothan, AL
06.1993 - 01.2004
Sterilized rooms and prepped equipment and instruments for many procedures daily.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
Education
Medical College of Georgia
Augusta, GA
04.2005
High School Diploma -
Daleville High School
Daleville, AL
05.1991
Skills
Reliable and Punctual
Instrument Tray Preparation
Attention to Detail
Multi-Line Phone Systems
Multitasking and Prioritization
Detail-Oriented
Customer Service-Oriented
Organization and Prioritization
Patient Care Standards
Research and Data Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"People will forget what you said, People will forget what you did, But People will never forget how you made them feel"
Maya Angelou
Timeline
Dental Assistant, Front Desk
Dr. James Walton And Dr. David Cardman
07.2020 - Current
Dental Assistant
Dr. Christopher Strickland
03.2013 - 01.2019
Lead Dental Assistant
Dr. Lawrence George
03.2004 - 02.2013
Dental Assistant
Dr Press Thornton
06.1993 - 01.2004
Medical College of Georgia
High School Diploma -
Daleville High School
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