Madison George

• Managed patient scheduling and appointment confirmations to enhance workflow efficiency.
• Assisted in the preparation of treatment rooms, ensuring compliance with safety protocols.
• Maintained accurate patient records using dental practice management software.
• Educated patients on post-treatment care and preventive measures to improve oral health outcomes.
• Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.

• Reviewed files, records and other documents to obtain information to respond to requests.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Assisted in financial tasks such as invoicing and making bank deposits
• Processed incoming and outgoing mail and packages according to established procedures.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Demonstrated adaptability, quickly learning new software systems used within the facility for managing medical records efficiently.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Improved patient data accuracy by meticulously reviewing and updating medical records.

• Provided personalized care for each pet, catering to individual needs and preferences.
• Developed trusting relationships with clients through consistent communication and updates on their pets'' wellbeing.
• Maintained clean and sanitary environments for pets by performing regular cleaning tasks such as litter box maintenance and waste removal.
• Nurtured strong bonds with animals under my care, creating a sense of security for both the pets and their owners during times of separation.
• Offered overnight care services, ensuring the comfort and safety of pets in their own homes while owners were away.

• Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.

• [3.6] GPA
• President's List [Fall, Spring, & Summer 2020-2024]

Currently enrolled to complete a certificate for Cancer Registry Management. I am expected to graduate in December of 2026.