Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Estephanie Garcia

Brooklyn,New York

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Front Desk/Dental Assistant

Kids Dental
Manhattan, New York
09.2024 - Current
  • Verified patient insurance coverage, communicated any changes to the appropriate personnel.
  • Maintained up-to-date records for each patient's medical history and dental care needs.
  • Assisted with training new staff members on their responsibilities at the front desk area.
  • Greeted patients upon arrival, ensured all paperwork was completed accurately and in a timely manner.
  • Performed administrative duties including filing charts, collecting payments and reconciling daily transactions.
  • Provided assistance to dentist during treatment procedures, sterilized instruments and prepared trays for use during treatments.
  • Scheduled follow-up appointments for patients as needed based on doctor recommendations.
  • Prepared documents for billing purposes according to established policies and procedures.
  • Managed front desk operations efficiently by responding to incoming calls in a professional manner.
  • Educated patients on proper oral hygiene techniques such as brushing and flossing.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.

Cashier

Keyfoodservices
Brooklyn, New York
07.2022 - 05.2024
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

Associate of Arts - Criminal Justice

Kingsborough Community College
Brooklyn, NY
06-2025

Skills

  • Patient scheduling
  • Report writing
  • Data analysis
  • Criminal law
  • Conflict resolution
  • Customer service
  • Office organization
  • Dental software management
  • Dental staff assistance
  • Patient records gathering
  • Disinfecting rooms and equipment
  • Instrument sterilization techniques
  • Inventory management
  • Taking X-rays
  • Equipment sterilization
  • Insurance billing
  • Orthodontic procedure support
  • Appointment scheduling

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Front Desk/Dental Assistant

Kids Dental
09.2024 - Current

Cashier

Keyfoodservices
07.2022 - 05.2024

Associate of Arts - Criminal Justice

Kingsborough Community College

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Estephanie Garcia