Christina Foster-Kopsell
San Angelo
Summary
Dedicated Medical Assistant with over 7 years of clinical experience in urology and primary care settings, supported by a strong background in front-desk operations and patient access. Expertise includes administering injections, taking vital signs, rooming patients, and assisting healthcare providers during procedures. Proficient in EHR systems such as eClinicalWorks and NextGen, with exceptional skills in scheduling, data entry, and delivering high-volume patient and customer service. Recognized for maintaining accuracy, demonstrating composure under pressure, and fostering effective teamwork within multidisciplinary clinics.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Dallas Urology Associates
Plano, TX
12.2021 - 05.2026
- Performed injections, obtained and documented vitals, and prepared patients and rooms for urologic procedures.
- Assisted providers during office-based procedures, ensuring sterile setup, instruments readiness, and post-procedure documentation.
- Entered accurate clinical data and visit notes in EHR (E-Clinical Works); coordinated referrals, orders, and follow-ups.
- Managed front-desk support as needed: scheduling, phones, patient intake, and insurance/appointment verification.
- Supported clinic flow and inventory: stocked exam rooms, tracked supplies, and upheld infection-control standards.
Receptionist
Sales Gorilla Movers of Wisconsin
04.2019 - 04.2020
- Handled inbound calls, bookings, and calendar coordination to optimize crew schedules and route efficiency.
- Provided estimates, closed sales, and documented customer requirements with precise data entry.
- Delivered customer service resolution and follow-through across phone and email channels.
Receptionist
Jorandby Chiropractic
Reedsburg, WI
12.2017 - 12.2018
- Managed patient scheduling, check-in/check-out, and payment intake with accurate front-desk documentation.
- Executed clerical and data entry tasks; maintained organized records and daily reconciliation.
- Served as first point of contact, delivering friendly and timely customer service.
Receptionist
Texas Orthopaedic Associates
Plano, TX
06.2016 - 10.2017
- Coordinated high-volume appointment scheduling; verified appointments and patient information.
- Managed check-in/check-out and clerical tasks, supporting seamless clinic flow for multiple providers.
- Communicated pre-visit requirements and post-visit instructions with clarity and empathy.
Medical Assistant
USMD
08.2014 - 02.2016
- Administered injections, obtained vitals, and performed phlebotomy/blood draws.
- Assisted physicians during exams and minor procedures; kept exam rooms stocked and clean.
- Documented visits in NextGen; handled scheduling and clerical support to streamline patient throughput.
Education
NRCMA -
Collin College
Plano, TXSkills
- Clinical: Injections, vitals, blood draws, exam room preparation/stocking, provider assistance with procedures, patient intake
- Patient Access & Admin: Scheduling, check-in/check-out, appointment verification, clerical/data entry, phones, customer service
- EHR/Tech: E-Clinical Works (E-Clinicals), NextGen, basic MS Office/Google Workspace
- Operations: Workflow coordination, documentation accuracy, HIPAA compliance, multitasking in fast-paced clinics
Certification
- BLS/CPR — American Heart Association
- NRCMA — 2013
Timeline
Medical Assistant
North Dallas Urology Associates
12.2021 - 05.2026
Receptionist
Sales Gorilla Movers of Wisconsin
04.2019 - 04.2020
Receptionist
Jorandby Chiropractic
12.2017 - 12.2018
Receptionist
Texas Orthopaedic Associates
06.2016 - 10.2017
Medical Assistant
USMD
08.2014 - 02.2016
NRCMA -
Collin College