CHRISTINA FOX
Clarkston,WA
Summary
Experienced professional with a strong background in leadership and team management. Proven track record of achieving results and promoting team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, clear communication, and consistently delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Southway Pizzeria & Deli
Lewiston, ID
04.2025 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
ASSISTANT MANAGER
Wingstop
Spokane, WA
02.2023 - 03.2025
- Food ordering, Customer service, hiring, training, inventory, money handling
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Manager
Little Caesars
San Antonio, TX
05.2024 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Barista
Dunkin Dounts
San Antonio, TX
03.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
LAB ASSOCIATE
Express employment professionals
Pullman, WA
11.2021 - 02.2022
- Packed and repacked containers, including damaged ones.
- Assisted in the training of new lab associates, promoting best practices for efficient workflow.
- Maintained laboratory equipment, ensuring optimal performance and timely repairs when necessary.
- Ensured a safe work environment by adhering to strict safety guidelines and protocols.
- Inspected laboratory equipment to maintain good working condition for optimal results.
ASSISTANT MANAGER
Pizza Perfection
Moscow, ID
06.2020 - 11.2021
- Directed staffing and training programs for sales and service.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Oversaw daily operations to maintain store cleanliness and organization.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
ASSISTANT MANAGER
dominos
Salt Lake City, UT
11.2017 - 04.2020
- Scheduling, food ordering, hiring, training, interviewing, making orders, helping customers.
Education
GED -
PassGED.com
Salt Lake City, UTSkills
- Leadership
- Management
- Cash Register
- Cooking
- Sales
- Inventory control
- Kitchen experience
- Time management
- Restaurant experience
- Office management
- Communication skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Staff supervision
- Task delegation
- Staff management
- Employee scheduling
- Recruiting and interviewing
- Employee supervision
- Recruitment and hiring
- Inventory management
- Customer service and satisfaction
- Closing oversight
- Multitasking Abilities
- Multitasking
- Active listening
- Hiring and training
LANGUAGES
English | Native
Timeline
Delivery Driver
Southway Pizzeria & Deli
04.2025 - Current
Manager
Little Caesars
05.2024 - 10.2024
Barista
Dunkin Dounts
03.2024 - 10.2024
ASSISTANT MANAGER
Wingstop
02.2023 - 03.2025
LAB ASSOCIATE
Express employment professionals
11.2021 - 02.2022
ASSISTANT MANAGER
Pizza Perfection
06.2020 - 11.2021
ASSISTANT MANAGER
dominos
11.2017 - 04.2020
GED -
PassGED.com