Christina Franks Hatter
Data Entry
Summary
Organized and efficient Data Entry Clerk with 10 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
7
7
years of professional experience
Work History
Cashier
TA Travel Center
06.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Facilitated customer enrollment in reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
Administrative Clerk
Mastronardi Produce
08.2021 - 06.2024
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Proofread and edited professional documents to fix errors.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Analyzed datasets for comprehensive reporting.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data into spreadsheets and databases.
Supervisor
Community Alliance Home Healthcare
05.2018 - 02.2019
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Bachelor of Science - Medical, Billing, Insurance And Coding
Everest Institute
Southfield, MI10-2006
High School Diploma -
Osborn High School
Detroit, MI06-2001
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
TA Travel Center
06.2024 - Current
Administrative Clerk
Mastronardi Produce
08.2021 - 06.2024
Supervisor
Community Alliance Home Healthcare
05.2018 - 02.2019
Bachelor of Science - Medical, Billing, Insurance And Coding
Everest Institute
High School Diploma -
Osborn High School
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