Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christina Fricker

Converse,TX

Summary

Dynamic phlebotomist with extensive experience at Northwestern Medical Group, recognized for exceptional patient care and compliance with safety protocols. Proven skills in inventory control and training new staff, enhancing operational efficiency. Adept at troubleshooting technical issues while maintaining a supportive environment, ensuring quality specimen collection and patient satisfaction. Quick to pick up new policies, and efficient in integrating them.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomist

Octapharma Plasma
Windcrest, TX
06.2024 - 11.2025
  • Educated patients on proper blood draw techniques.
  • Responded quickly and effectively to emergency situations.
  • Verified patient information prior to specimen collection.
  • Followed all safety protocols when handling hazardous materials.
  • Assisted in the training of new phlebotomists.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Provided excellent customer service while interacting with patients.
  • Assisted with troubleshooting technical issues that arose during collections or processing activities.
  • Attended staff meetings regularly in order to stay informed about new policies or procedures.
  • Performed data entry of donor information into the company's database.
  • Monitored donor reactions to ensure safety standards were met throughout the donation process.

Phlebotomist

Northwestern Medical Group
McHenry, IL
03.2024 - 05.2024
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Educated patients on proper blood draw techniques.
  • Verified patient information prior to specimen collection.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Followed all safety protocols when handling hazardous materials.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Responded quickly and effectively to emergency situations.
  • Maintained accurate records of collected specimens and test results.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Transported specimens following established protocol for temperature and light.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified collection orders and communicated discrepancies to nurses.

PIC (Person In Charge)

Jimmy John's Gourmet Sandwiches
McHenry, IL
05.2023 - 03.2024
  • Managed daily operations of the department, including scheduling staff and assigning duties.
  • Monitored performance of employees to ensure quality standards were met.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.
  • Modified existing software systems to enhance performance and add new features.

Education

NCHO Certification - Phlebotomy

Phlebotomy Training Specialsts
Schaumburg, IL
12-2023

High School Diploma -

North Boone High School
Poplar Grove, IL
05-2023

Skills

  • Schedule Development
  • Process Improvement
  • Business Development
  • Inventory Control
  • Training and Mentoring
  • Staff Discipline
  • Goal-Oriented
  • Inventory Oversight
  • Industrial Hygiene
  • Processes and Procedures

Certification

  • NCHO Certified
  • CPR/AED Provider

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Phlebotomist

Octapharma Plasma
06.2024 - 11.2025

Phlebotomist

Northwestern Medical Group
03.2024 - 05.2024

PIC (Person In Charge)

Jimmy John's Gourmet Sandwiches
05.2023 - 03.2024

NCHO Certification - Phlebotomy

Phlebotomy Training Specialsts

High School Diploma -

North Boone High School

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