Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Christina Galey

Philadelphia,PA

Summary

Dependable Concessions Cashier with proven track record of success in handling cash and card transactions and providing excellent customer service. Personable and efficient in delivering general food service for dining and take-out experience. Committed to driving sales and increasing customer satisfaction. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Concession Stand Attendant

Aramark
04.2023 - Current
  • Consistently provided friendly service to promote better customer engagement.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Corrected order issues, provided refunds, and replaced items.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times

Concessions Worker

Jmac Staffing Company
04.2021 - 07.2023
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Set up banquet tables and chairs based on event requirements.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.

Customer Service Associate

Wawa
03.2017 - 07.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Concession Supervisor

Aramark
03.2013 - 01.2023
  • Coordinated concession team, food preparation and storeroom operations.
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Supervised food and beverage personnel, evaluating performance and recommending improvements

Package Handler

UPS Freight
06.2001 - 09.2008
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.

Janitorial Staff Member

School District Of Philadelphia
09.1997 - 04.2001
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Education

High School Diploma -

Abraham Lincoln High School
Philadelphia, PA
06.1991

Skills

  • Concessions Stand Setup
  • Server and Staff Support
  • Ordering Procedures
  • Merchandising
  • Food Handlers License and Alcohol Servers Certification
  • Event Setup
  • Fine Dining Service
  • Retail Industry Experience
  • Constructive Feedback
  • Organize Inventory

Certification

Ramp Certified in Philadelphia and Team Certified in New Jersey

Timeline

Concession Stand Attendant

Aramark
04.2023 - Current

Concessions Worker

Jmac Staffing Company
04.2021 - 07.2023

Customer Service Associate

Wawa
03.2017 - 07.2023

Concession Supervisor

Aramark
03.2013 - 01.2023

Package Handler

UPS Freight
06.2001 - 09.2008

Janitorial Staff Member

School District Of Philadelphia
09.1997 - 04.2001

High School Diploma -

Abraham Lincoln High School

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Christina Galey