Christina Garrett
Olive Branch,MS
Summary
Results driven Medical Biller with over 25 years of hands-on experience in account management, revenue generation, and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams toward success, optimize performance, and sustain organizational success.
Overview
20
20
years of professional experience
Work History
Sr. Insurance Billing Specialist
Methodist Healthcare
Memphis, TN
09.2015 - Current
- Reviewed insurance claims for accuracy and completeness, ensuring that all required information was present.
- Resolved discrepancies between charges on invoices and those billed to the insurance company.
- Submitted appeals to insurance companies when necessary.
- Analyzed provider contracts and fee schedules to determine appropriate reimbursement rates for services provided by healthcare providers.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Prepared financial statements detailing revenue collected from various sources such as private payers, Medicare, Medicaid.
Business Office Payment Poster
Boston Baskin Cancer Foundation
Memphis, TN
06.2008 - 08.2015
- Posted daily cash receipts for patient co-pays, deductibles, coinsurance, and self-pay accounts.
- Reviewed EOBs to identify denied claims or incorrect payer information prior to payment posting.
- Analyzed and verified the accuracy of payments received from insurance companies, patients, and other third-party payers.
- Provided support with special projects as requested by management team.
- Processed daily mail batches containing patient payments to ensure timely posting of payments.
Reimbursement Specialist
Semmes-Murphey Clinic
Memphis, TN
04.2004 - 05.2008
- Generated reports summarizing daily activity related to reimbursements and payments.
- Created detailed spreadsheets documenting all reimbursements made by the organization.
- Analyzed patient data to ensure the accuracy of reimbursement information.
- Assisted in developing new processes for more efficient management of reimbursement requests.
- Reviewed and processed reimbursement requests in accordance with company policies and procedures.
Education
Bachelor of Science - Business Administration And Management
Bethel University
Mckenzie, TNSkills
- Insurance Verification
- Payment posting
- Verbal Communication
- HIPAA Compliance
- Excel spreadsheets
- Microsoft Excel and PowerPoint
- Data Analysis
Timeline
Sr. Insurance Billing Specialist
Methodist Healthcare
09.2015 - Current
Business Office Payment Poster
Boston Baskin Cancer Foundation
06.2008 - 08.2015
Reimbursement Specialist
Semmes-Murphey Clinic
04.2004 - 05.2008
Bachelor of Science - Business Administration And Management
Bethel University
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