Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Gilbertson

Puyallup,WA

Summary

Dynamic and customer-focused Grocery Associate with experience at Amazon Fresh, recognized for enhancing customer satisfaction through exceptional service and efficient inventory management. Proven skills in teamwork and cash handling, consistently maintaining a clean and organized environment while training new employees to foster a collaborative atmosphere.

Overview

3
3
years of professional experience

Work History

Grocery Associate

Amazon Fresh
Federal Way, WA
09.2023 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained inventory accuracy through regular stock checks and replenishment processes.
  • Operated point-of-sale systems efficiently, ensuring smooth transaction processing.
  • Collaborated with team members to streamline store operations and improve workflow efficiency.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
  • Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.

Cashier

Safeway
Federal Way, WA
09.2022 - 11.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, providing exceptional service and support.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Managed cash register operations, ensuring proper cash handling procedures were followed.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Thomas Jefferson High School
Auburn, WA
06.2013

Skills

  • Punctuality
  • Shelf stocking
  • Cleanliness maintenance
  • Product rotation
  • Willingness to learn
  • Teamwork and collaboration
  • Customer service
  • Excellent communication
  • Customer service-focused
  • Stocking shelves
  • Assisting customers
  • Merchandise stocking
  • Retail sales
  • Grocery bagging skills
  • Cashier experience
  • Product facing

Timeline

Grocery Associate

Amazon Fresh
09.2023 - Current

Cashier

Safeway
09.2022 - 11.2022

Thomas Jefferson High School
Christina Gilbertson