Christina Gillim
Frankfort,US
Summary
I have experience in various roles and possess multiple certifications. I am a confident and professional individual, known for being a dedicated and hardworking employee. I am determined to achieve my career goals.
Creative and skilled Hairdresser with experience in providing modern, stylish, and classic haircuts and color services. Possess strong ability to understand client needs and deliver results that enhance natural beauty. Known for maintaining salon cleanliness and contributing positively to workplace atmosphere. Successfully increased client retention through excellent service and effective communication skills.
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Capable professional offering several years of experience and drive to take on new role with growing salon. Focused on boosting customer numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at building loyal clientele base.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work History
Master Cosmetologist
Great Clips
Frankfort, US
01.2016 - Current
- Executed precise hair maintenance techniques to meet diverse customer needs.
- Increased revenue by cross-selling and upselling company products and services.
- Maintained clean workstations and sanitized tools, such as scissors and combs.
- Operated cash registers to receive payments from patrons.
Peer Support Specialist
Recovery Works
Georgetown, KY
06.2017 - 10.2024
- Provided emotional support and guidance to individuals in recovery.
- Facilitated peer support groups to encourage open communication and sharing.
- Assisted clients in developing coping strategies for daily challenges.
LIHEAP Lead
Blue Grass Community Action Partnership
Frankfort, US
03.2023 - 09.2024
- Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Enrolled individuals to participate in programs and notified them of their acceptance.
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
- Responded to customer problems or complaints.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Legal Secretary
Department of Public Advocacy
Frankfort, US
04.2024 - 07.2024
- Scanning, filing, opening and closing cases, using specific legal computer operations including Jude are, KOOL, KY Courts, Microsoft Excel, Word, etc.
- Answering phones regarding legal advice.
- Provide direct services/vouchers to individuals and families to meet emergency needs.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Complete work schedules, manage calendars, and arrange appointments.
- Review files, records, and other documents to obtain information to respond to requests.
- Provide excellent customer service to families, community partners, and local government officials.
Peer Support Specialist
Isaiah House, Inc.
Frankfort, US
01.2021 - 10.2022
- Helped clients create a better life through case planning.
- Created organized groups that educated them on their addiction and mental illness.
- Gave meds to clients three times a day.
- Developed personalized recovery plans in collaboration with clients.
CNA - Certified Nursing Assistant (part time)
Capital City Christian Church
Frankfort, US
04.2021 - 10.2022
- Assisted church clients with essential life skills such as personal hygiene and meal preparation.
- Assisted patients with daily living activities and personal hygiene needs.
- Maintained cleanliness and organization of patient care areas and supplies.
Data Entry Clerk/Postal Carrier
Kentucky Retirement Systems
Frankfort, KY
07.2012 - 12.2017
- Entered data into retirement systems software accurately and efficiently.
- Reviewed documents for accuracy and completeness before processing.
- Maintained organized physical and digital filing systems for easy access.
- Communicated with staff to clarify data discrepancies and resolve issues.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
Education
Associate of Applied Science - Applied Science
Kentucky Community and Technical College
Frankfort, US 10.2022 - 10.2025
Pre-requisites -
Kentucky State University
Frankfort, US 04.2017 - 10.2022
High School Graduate -
Franklin County High School
Skills
- Customer service
- Microsoft Excel
- Data entry
- Case management
- Medical career
- Outreach corridnator
- Conflict resolution
- Time management
- Technical documentation
- Team collaboration
- Office administration
- Legal documentation
- Report development
- Database maintenance
- Filing and data archiving
- Data security
- Multi-line phone proficiency
Accomplishments
- CNA, Obtained my CNA and also completed CPR/ narcan tracing courses at BCTC.
- Peer support specialist 2020-2026
- Master Cosmetologist, 15+ years of experience in master cosmetology, graduated from Paul Mitchell School of Cosmetology.
- Organized and Professional with Microsoft Office, Dedicated to clinical work and excel in computer settings.
Timeline
Legal Secretary
Department of Public Advocacy
04.2024 - 07.2024
LIHEAP Lead
Blue Grass Community Action Partnership
03.2023 - 09.2024
Associate of Applied Science - Applied Science
Kentucky Community and Technical College
10.2022 - 10.2025
CNA - Certified Nursing Assistant (part time)
Capital City Christian Church
04.2021 - 10.2022
Peer Support Specialist
Isaiah House, Inc.
01.2021 - 10.2022
Peer Support Specialist
Recovery Works
06.2017 - 10.2024
Pre-requisites -
Kentucky State University
04.2017 - 10.2022
Master Cosmetologist
Great Clips
01.2016 - Current
Data Entry Clerk/Postal Carrier
Kentucky Retirement Systems
07.2012 - 12.2017
High School Graduate -
Franklin County High School