CHRISTINA GINDLING
Fairland,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Mortgage Loan Officer
Primis Mortgage
10.2022 - 01.2023
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Explained very technical financial information to applicants in easy to understand language.
- Checked loan documents for accuracy prior to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained different types of loans pertaining to client situations.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Checked loan documents for accuracy prior to closing
- Proactively identified solutions for customers experiencing credit issues
- Evaluated loan requests and documents to verify accuracy and completeness
- Assessed loan portfolios for compliance with underwriting policies
- Worked with underwriters to fix application problems and resolve issues
Mortgage Loan Officer/Mortgage Partner
Austin Capital Bank/HomeVantage Mortgage
06.2019 - 10.2022
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained very technical financial information to applicants in easy to understand language.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Worked with underwriters to fix application problems and resolve issues.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Monitored pipelines to track and log status of loans.
- Checked loan documents for accuracy prior to closing.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted customers with completing loan applications and other paperwork.
- Explained different types of loans pertaining to client situations.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans
- Negotiated loan terms and conditions with customers to secure best deal
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process
Mortgage Loan Officer
Flagstar Bank
01.2018 - 05.2019
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Proactively identified solutions for customers experiencing credit issues.
- Explained different types of loans pertaining to client situations.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Explained very technical financial information to applicants in easy to understand language.
- Checked loan documents for accuracy prior to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assessed loan portfolios for compliance with underwriting policies
- Checked loan documents for accuracy prior to closing
- Proactively identified solutions for customers experiencing credit issues
- Evaluated loan requests and documents to verify accuracy and completeness
Mortgage Loan Officer
Hallmark Home Mortgage
12.2016 - 12.2017
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Explained different types of loans pertaining to client situations.
- Explained very technical financial information to applicants in easy to understand language.
- Checked loan documents for accuracy prior to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Checked loan documents for accuracy prior to closing
- Assessed loan portfolios for compliance with underwriting policies
- Proactively identified solutions for customers experiencing credit issues
- Evaluated loan requests and documents to verify accuracy and completeness
Mortgage Loan Officer
Tucker Mortgage, LLC
07.2007 - 12.2016
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Explained very technical financial information to applicants in easy to understand language.
- Checked loan documents for accuracy prior to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained different types of loans pertaining to client situations.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Assessed loan portfolios for compliance with underwriting policies
- Checked loan documents for accuracy prior to closing
- Proactively identified solutions for customers experiencing credit issues
- Evaluated loan requests and documents to verify accuracy and completeness
Mortgage Loan Officer
American Home Mortgage
06.2007 - 07.2007
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Checked loan documents for accuracy prior to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Negotiated loan terms and conditions with customers to secure best deal.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Monitored pipelines to track and log status of loans.
- Assessed loan portfolios for compliance with underwriting policies
- Checked loan documents for accuracy prior to closing
- Proactively identified solutions for customers experiencing credit issues
- Evaluated loan requests and documents to verify accuracy and completeness
Mortgage Loan Officer
1st Signature Lending
09.2006 - 06.2007
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Explained very technical financial information to applicants in easy to understand language.
- Checked loan documents for accuracy prior to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained different types of loans pertaining to client situations.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assessed loan portfolios for compliance with underwriting policies
- Checked loan documents for accuracy prior to closing
- Proactively identified solutions for customers experiencing credit issues
- Evaluated loan requests and documents to verify accuracy and completeness
Mortgage Loan Officer/Branch Administrative Assistant
Countrywide Home Loans
09.2002 - 09.2006
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Monitored key dates to obtain information by deadlines.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Set up files using loan officer checklist and submitted on-time for processing.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Assembled important paperwork and disclosures for borrower.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Proactively identified solutions for customers experiencing credit issues
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings
Superior Court II Court Reporter
Shelby County Superior Court II
05.1999 - 09.2002
- Aggregated and copied finalized documents for disbursement across interested parties.
- Utilized stenography machinery, audio, and visual devices and specialty equipment to record legal transcripts.
- Marked exhibits introduced into evidence for identification and incorporated into prepared transcripts.
- Assisted Superior Court II Judge
- Recorded minutes in court room for variety of cases
- Provided Public Service
Education
No Degree - Certificate in Administrative Technology
Ivy Tech Community College of Indiana
Columbus, IN05.1992
Skills
- Customer Service
- Microsoft Office
- Client Interviews
- Oral and Written Comprehension
- Copy, Scan, Print, Fax
Timeline
Mortgage Loan Officer
Primis Mortgage
10.2022 - 01.2023
Mortgage Loan Officer/Mortgage Partner
Austin Capital Bank/HomeVantage Mortgage
06.2019 - 10.2022
Mortgage Loan Officer
Flagstar Bank
01.2018 - 05.2019
Mortgage Loan Officer
Hallmark Home Mortgage
12.2016 - 12.2017
Mortgage Loan Officer
Tucker Mortgage, LLC
07.2007 - 12.2016
Mortgage Loan Officer
American Home Mortgage
06.2007 - 07.2007
Mortgage Loan Officer
1st Signature Lending
09.2006 - 06.2007
Mortgage Loan Officer/Branch Administrative Assistant
Countrywide Home Loans
09.2002 - 09.2006
Superior Court II Court Reporter
Shelby County Superior Court II
05.1999 - 09.2002
No Degree - Certificate in Administrative Technology
Ivy Tech Community College of Indiana
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