Christina Glover
East Orange,NJ
Summary
Professional and well-rounded Unit Clerk with excellent clerical and team support skills. Successful at satisfying patients needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Skilled healthcare professional with exceptional administrative skills, expertise in epic and advanced clerical capabilities focused on maintaining efficient unit operations.
Overview
15
15
years of professional experience
Work History
Unit Clerk
NewYork-Presbyterian Allen
New York, NY
04.2010 - Current
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Prepared charts for outpatient and inpatient services.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Coordinated internal and external patient transportation.
- Supported patients with timely and knowledgeable response to diverse requests.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Digitized over 10 medical records and organized files in epic.
Education
Some College (No Degree) - Medical Billing
Ashworth College
Norcross, GASkills
- Faxing orders
- Records scanning
- Coordinating forms
- Unit administrative support
- Arranging discharges
- Team building
- Communication
- Computer skills
Timeline
Unit Clerk
NewYork-Presbyterian Allen
04.2010 - Current
Some College (No Degree) - Medical Billing
Ashworth College
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