Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Christina Cornell

Summary

To work in a challenging environment where I can eational growth, along with professional development of the team, and lead organization to accomplish its vision. To create a culture of great customer service and operational excellence through execution of goals and objectives. Professional Summary: With 30 years of experience in Dentistry, starting from file clerk to operations manager. And 4 years as a teacher in the Dental Assisting Program. I have extensive dental background in all aspects of dentistry. OSHA and State Law knowledge and Human Resources. System knowledge for QSI,Dentrix,softdent and Open Dental,Eagelsoft and Dentrx Ascend.xplore my skill-sets and lead my team successfully to achieve the targets consistently for ensuring sustained organizational growth, along with professional development of the team, and lead organization to accomplish its vision. To create a culture of great customer service and operational excellence through execution of goals and objectives. Professional Summary: With 30 years of experience in Dentistry, starting from file clerk to operations manager. And 4 years as a teacher in the Dental Assisting Program. I have extensive dental background in all aspects of dentistry. OSHA and State Law knowledge and Human Resources. System knowledge for QSI,Dentrix,softdent and Open Dental,Eagelsoft and Dentrx Ascend.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Director of Operations of Southern California

Mb2dental
CA
12.2021 - Current

RDA Instructor/Substitute Teacher

American Career
Ontario, CA
05.2011 - Current

Director of Operations

Ocean Dental Group
Chino, CA
08.2018 - 12.2021
  • Region Sold

Business Consultant

Smile Emporium/ Jurupa Springs Dental
San Pedro, CA
04.2008 - 10.2020

District Manager

Smile Care/ Coast Dental
09.2017 - 08.2018
  • Ocean Dental bought company

Corporate Regional Trainer Specialist

West Coast Dental
06.2017 - 09.2017

Operations Manager/ Assistant

Bright Now Dental
Rancho Cucamonga, CA
04.2011 - 05.2017

Senior Business Operations Manager

Dental Pro/ Dental Masters/ Dental Max
Downey, CA
12.2010 - 03.2011

Senior Regional Manager of Operations

Dr Vivian Magarhin
North Hills, CA
04.2009 - 12.2010

Senior Treatment coordinator

West Coast Dental
Paramount, Los Angeles
02.2006 - 04.2009
  • Mentor for staff development.

Head Receptionist-Insurance Auditor

Periodontal Health Group Dr Joan Corgel-Otomo & Dr William Matoska
Los Angeles, CA
02.2000 - 05.2005
  • Employed for 3yrs.

RDA-Floor Supervisor

Maurice Vargas DDS
Bellflower, CA
  • Employed for 2 1/2 yrs.

Dental Assistant

Dr Gregory Robbins
West Covina, CA
  • About 3yrs.

Dental Assistant

Dr Kansagra
Pasadena, CA
  • 4 yrs.

Education

Associate of Arts Business -

Azusa Pacific University
12.2009

High School Diploma -

Mountain View High School
05.1992

RDA Dental Assisting -

North West College
02.1992

Skills

  • Manage all operations within the business cost minimization and profit maximization
  • Profit and loss accountability
  • Capital improvement planning
  • Financial controls implementation
  • Responsible for revenue with enhanced productivity thru development and policy implementations
  • Instill best practices within my team/region
  • Responsible for daily projection on Dr and Hygiene daily revenue, dissect daily business report to detect red flags
  • Huddle with my team on 1-1 daily, weekly conference call to review office and share best practices
  • Promote office for 100% compliance with OTC (over the counter collections)
  • Enforce 100% compliance to P&P and directives given from senior management/VP
  • Maintain a good pool of candidates to build a bench, to ensure we are always ready to promote within and or bring new creative staff to team
  • Build strong relationship with external and internal teams
  • Continues development and training with in each service line and employee position
  • Review MTD results, to ensure we are within budget and sustainable growth to profit margin
  • Maintain payroll budget in aliment with month and yearly budget
  • 1-1 with all Dr's and specialty Dr's and team to ensure we have a profitable and consistent annual growth Plan annual growth and strategies
  • Knowledge in all requirements for a Denovo office, including city permits
  • Vendor setup and price negotiations Contractor planning, negotiations on lease (cam,square foot price etc)
  • Extensive knowledge in provider/practice credentialing and insurance negotiations
  • HR knowledge on employee claims, labor board claims, small claims knowledgeable and great result record in mediation resolutions and judgments with EDD
  • Known within the dental legal family and dental real-estate brokers/agents
  • Operations oversight
  • Leadership training

Certification

  • Vocational Instructor, State Certified - Valid
  • RDA License #62709- Valid
  • X-ray License - Valid
  • Coronal polishing certification
  • CPR Core Instructor Certified
  • Sealant Certified
  • Perfect Attendance Awards 2018-202022
  • Outstanding Sales Award 2017,2018,2019,2021,2022
  • 2015 and 2016 Practice of the Year with Bright Now Dental

References

References and letter of recommendations are available upon request.

Timeline

Director of Operations of Southern California

Mb2dental
12.2021 - Current

Director of Operations

Ocean Dental Group
08.2018 - 12.2021

District Manager

Smile Care/ Coast Dental
09.2017 - 08.2018

Corporate Regional Trainer Specialist

West Coast Dental
06.2017 - 09.2017

RDA Instructor/Substitute Teacher

American Career
05.2011 - Current

Operations Manager/ Assistant

Bright Now Dental
04.2011 - 05.2017

Senior Business Operations Manager

Dental Pro/ Dental Masters/ Dental Max
12.2010 - 03.2011

Senior Regional Manager of Operations

Dr Vivian Magarhin
04.2009 - 12.2010

Business Consultant

Smile Emporium/ Jurupa Springs Dental
04.2008 - 10.2020

Senior Treatment coordinator

West Coast Dental
02.2006 - 04.2009

Head Receptionist-Insurance Auditor

Periodontal Health Group Dr Joan Corgel-Otomo & Dr William Matoska
02.2000 - 05.2005

RDA-Floor Supervisor

Maurice Vargas DDS

Dental Assistant

Dr Gregory Robbins

Dental Assistant

Dr Kansagra

Associate of Arts Business -

Azusa Pacific University

High School Diploma -

Mountain View High School

RDA Dental Assisting -

North West College
Christina Cornell