Christina GOodman
Wheatfield,IN
Summary
Dynamic Operations Manager, currently studying to be a High School Science teacher, with a proven track record at New Life Screen Printing & Embroidery, enhancing customer satisfaction and streamlining operations. Skilled in performance monitoring and problem-solving, I successfully negotiated vendor contracts, reducing costs while fostering strong relationships. Committed to health and safety compliance, I led effective training initiatives to elevate workforce performance.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Operations Manager
New Life Screen Printing & Embroidery
08.2010 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Developed and implemented strategies to maximize customer satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
CNA
Sandy Ridge Assisted Living
06.2009 - 06.2010
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Science - Education
08.1998 - 05.1999
Associate of Science - Secondary Education
08.2025 - Current
CNA Certificate - Medical
08.2008 - 05.2009
High School Diploma -
08.1994 - 05.1998
Skills
- Production
- Health and safety compliance
- Performance monitoring
- Performance reporting
- Workforce management
- Workforce training
- Customer relationship management (CRM)
- Assignment delegation
- Problem-solving
Timeline
Ivy Tech Community College of Indiana - Associate of Science, Secondary Education
08.2025 - Current
Operations Manager - New Life Screen Printing & Embroidery
08.2010 - Current
CNA - Sandy Ridge Assisted Living
06.2009 - 06.2010
Montgomery Community College - CNA Certificate, Medical
08.2008 - 05.2009
Eastern Illinois University - Bachelor of Science, Education
08.1998 - 05.1999
Chicago Christian High School - High School Diploma,
08.1994 - 05.1998