Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Tax Analyst
Block Advisors
10.2021 - Current
Analyzed tax issues and made recommendations for remediation to management.
Conducted targeted tax research to facilitate informed project planning and compliance efforts.
Managed relationships with external auditors, providing timely responses to requests for information and resolving any discrepancies.
Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
Prepared all federal and state income tax paperwork for extensions and returns.
Researched tax issues and stayed current on all federal and state tax laws.
Stayed current on ever-changing tax laws, attending professional development courses and subscribing to industry publications.
Prepared tax returns for individuals and businesses.
Professionally negotiated and dealt with taxpayers in confrontational situations.
Home Health Aide
Private Residence
05.2016 - 08.2021
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Improved patient well-being by providing compassionate and attentive personal care.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Tax Preparer
Liberty Tax Service
01.2016 - 05.2019
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.