Christina Grady
Terre Haute,IN
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged my expertise in laundry equipment operation and exceptional customer service at Healthcare Services Group. My proactive approach and adaptability led to significant improvements in linen service quality and client contentment. Skilled in both technical and interpersonal facets, I consistently prioritize safety and precision in fast-paced environments. Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills. Dependable Laundry Worker with solid customer service, communication and relationship-building abilities developed over [Number] years of experience in similar roles. Good sorting, documentation and organizing skills.
Overview
7
7
years of professional experience
Work History
Laundry Associate
Healthcare Services Group
02.2024 - 03.2024
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
- Demonstrated adaptability during peak business periods, adjusting priorities as needed to ensure consistent productivity levels and high-quality outputs.
- Managed time efficiently when completing individual tasks while simultaneously supporting teammates'' efforts.
- Handled delicate fabrics with care, ensuring proper handling methods were employed to prevent damage or fading during laundering processes.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
Dropped Rivets, Worked on Doors
Great Dane
01.2018 - 05.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Cashier Assistant
Casey's Gas Station
08.2017 - 01.2018
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Bagged items securely to minimize breakages and reduce losses.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN06.1991
Skills
Color separation
Laundry equipment operation
Hand washing
Health and safety
Machine Maintenance
Chemical Handling
Drying techniques
Washing Techniques
Stain removal techniques
Lint Removal
Spot Cleaning
Laundry folding and storage
Sorting and transport
Laundry distribution
Item Sorting
Washing loads
Operating equipment
Flexible Schedule
Hanging items
Delivering laundered pieces
Operating dryers
Sterilizing
Timeline
Laundry Associate
Healthcare Services Group
02.2024 - 03.2024
Dropped Rivets, Worked on Doors
Great Dane
01.2018 - 05.2020
Cashier Assistant
Casey's Gas Station
08.2017 - 01.2018
High School Diploma -
Terre Haute South Vigo High School
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