Christina Graf
Marie
Clarksville,Tennessee
Summary
Responsible medical professional adept at supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player. Motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Patient Care Associate
Ascension Health Care
Nashville, TN
08.2020 - 10.2022
- Documented residents' mental status, sleep and eating patterns in electronic medical record.
- Maximized preventive care utilization to reduce hospital burden and help eliminate readmissions.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Patient Care Associate
Ascension Health Care
Wamego, KS
11.2019 - 08.2020
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Maximized preventive care utilization to reduce hospital burden and help eliminate readmissions.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Developed and maintained good rapport and cooperative working relationships with providers, staff and patients.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Maintained excellent attendance record, consistently arriving to work on time.
Prior Authorization Specialist
Cotton O'Neil Clinic
Topeka, KS
03.2017 - 05.2018
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Created and maintained spreadsheets detailing medical procedures and insurance denials and approvals.
- Verified eligibility and compliance with authorization requirements for service providers.
- Tracked referral submission during facilitation of prior authorization issuance.
- Researched denied claims and contacted insurance companies to resolve these issues.
- Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response.
Research Laboratory Technician
Cotton O'Neil Clinical Research Center
Topeka, KS
05.2016 - 03.2017
- Set and oversaw quality assurance guidelines for laboratory work.
- Executed corrective actions when test controls were outside specified limits.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conducted research, gathered information from multiple sources and presented results.
Emergency Services Technician
Mosaic Life Care
St Joseph, MO
09.2015 - 04.2016
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Liaised between nurses, physicians, patients, and visitors.
- Decontaminated and sanitized all equipment, instruments and supplies.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
- Applied orthopedic devices like traction and OCL splints.
Education
CNA
Highland Community College Technical Center
Atchison, KS 04.2012 - 05.2012
Science Education
Barton County Community College
Fort Riley North, KS 08.2018 - 04.2020
Skills
Interdepartmental collaboration
Verbal and written communication
Patient education
Multitasking ability
Insurance practices
Organizational skills
Progress documentation
Care plan assessment
Monitoring tools
Clinical quality program standards
Timeline
Patient Care Associate
Ascension Health Care
08.2020 - 10.2022
Patient Care Associate
Ascension Health Care
11.2019 - 08.2020
Science Education
Barton County Community College
08.2018 - 04.2020
Prior Authorization Specialist
Cotton O'Neil Clinic
03.2017 - 05.2018
Research Laboratory Technician
Cotton O'Neil Clinical Research Center
05.2016 - 03.2017
Emergency Services Technician
Mosaic Life Care
09.2015 - 04.2016
CNA
Highland Community College Technical Center
04.2012 - 05.2012