Nakeshia Melville
Brooklyn,New York
Summary
Reliable health care professional, known for consistent and productive work ethic. Able to maintain an upbeat and
positive demeanor in high-stress situations. Enthusiastic team player and fast learner, eager to learn new processes
and techniques to enhance patient wellness.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Patient Care Associate
NYC Health+ Hospital Gotham Health
Brooklyn, NY
01.2021 - 10.2022
- Schedule all patient appointments for a high-volume pediatrics office with six full-time physicians and two nurse practitioners, amounting to up to 40 appointments per day
- Interface effectively with diverse patient populations, communicate with empathy and understanding, and contribute to a 95% patient satisfaction rating for the practice
- Obtain patient vitals, including blood pressure, temperature, and diagnostic information, and maintain medical records using EHR software.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated proficiency in various medical equipment usage such as EKG machines, blood glucose monitors, and IV pumps as required for specific patient treatments.
- Streamlined workflows by maintaining a well-organized and efficiently run unit, ensuring timely completion of tasks.
- Maintained clean, safe, and well-organized patient environment.
Patient Care Technician
Susan McKinney Nursing and Rehabilitation
Brooklyn, NY
09.2019 - 01.2021
- Collect specimen from patients
- Assisted in cleaning, showering, dressing, and feeding the residents
- Monitored and recorded vital signs including blood pressure, heart rate, respiratory rate, and temperature as well as daily weight.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Assisted nursing staff with medical procedures to support patient care plans.
- Supported needs of 20+ residents under long-term care.
Patient Care Technician/ Nursing Assistant
Burke Rehabilitation Hospital
Brooklyn, NY
05.2017 - 08.2019
- Monitor and record vital signs of assigned patients
- Observed patients, making sure they were not causing harm to themselves
- Collect specimen from patients
- Assisted in cleaning, showering, dressing, and feeding the residents.
- Supported needs of 40+ residents under long-term care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient's unique needs.
Education
Associate of Applied Science - Nursing
Kingsborough Community College
Brooklyn, NY 09.2021 - 06.2024
Some College (No Degree) - DONA INTERNATIONAL BIRTH DOULA TRAINING
Kingsborough Community College
Brooklyn, NY 02.2024 - 04.2024
Some College (No Degree) - Certifications
New York Medical Career Training
New York, NY 06.2016 - 02.2017
Associate of Applied Science - Accounting
New York City College of Technology
Brooklyn, NY 09.2009 - 06.2011
Skills
HIPAA Compliance
Clinical Training
Patient-focused care
Medical team collaboration
Emotional and Social Support
Interdepartmental Collaboration
Direct Patient Care
Timeline
Some College (No Degree) - DONA INTERNATIONAL BIRTH DOULA TRAINING
Kingsborough Community College
02.2024 - 04.2024
Associate of Applied Science - Nursing
Kingsborough Community College
09.2021 - 06.2024
Patient Care Associate
NYC Health+ Hospital Gotham Health
01.2021 - 10.2022
Patient Care Technician
Susan McKinney Nursing and Rehabilitation
09.2019 - 01.2021
Patient Care Technician/ Nursing Assistant
Burke Rehabilitation Hospital
05.2017 - 08.2019
Some College (No Degree) - Certifications
New York Medical Career Training
06.2016 - 02.2017
Associate of Applied Science - Accounting
New York City College of Technology
09.2009 - 06.2011