Christina Green
Ross Dress for Less
Slidell,LA
24
years of professional experience
Customer Service Professional experienced in retail sales and medical reception. Achieved operational efficiency through proactive scheduling, precise POS management, and effective problem-solving. Focused on enhancing customer experiences and supporting team initiatives through strong communication and organized inventory management.
Work History
Sales Associate
8 Years 8 Months- Delivered prompt customer service while supporting merchandise selection and resolving questions on sales floor.
- Operated POS register accurately, processed returns, exchanges, and payment transactions efficiently.
- Restocked racks, organized backroom inventory, and maintained clean, shoppable displays throughout store.
- Recovered fitting rooms, returned apparel to proper locations, and preserved accurate floor presentation.
- Applied markdowns, signage, and price changes according to store procedures and company standards.
Medical Assistant/Receptionist
1 Year 6 Months- Scheduled appointments, managed provider calendars, and coordinated patient follow-up with clinical staff.
- Registered patients, verified demographics, and updated electronic medical records for accurate visit processing.
- Collected copays, processed insurance information, and explained basic registration requirements to patients.
- Prepared examination rooms, sanitized equipment, and restocked supplies to support smooth patient flow.
- Assisted providers with vital signs, specimen collection, and routine clinical procedures.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Medical Assistant - Medical Assistant & Customer Service
Skills
Customer service excellence
Customer engagement
Needs assessment
Cash handling accuracy
Interpersonal skills
Time management
Customer satisfaction
Engaging demeanor
Reliable and punctual
Point of sale management
People skills
Sales relationship building
Timeline
Sales Associate
Ross Dress for Less
08.2017 - 04.2026Read More
Medical Assistant/Receptionist
Ochsner
11.2001 - 05.2003Read More
MedCerts
Medical Assistant from Medical Assistant & Customer Service
Read More