Summary
Overview
Work History
Education
Skills
Timeline
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Christina Guerrero

Kaufman,TX

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.

Experienced with managing inventory and restocking shelves efficiently. Utilizes strong organizational skills and attention to detail to maintain orderly stockrooms. Track record of collaborating effectively with team members and adapting to dynamic work environments.

Overview

12
12
years of professional experience

Work History

Overnight Stocker

Walmart
07.2025 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Warehouse Worker

Twice Around Thrift Store
09.2023 - 07.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Home Caretaker

Universal Provider Service
07.2021 - 09.2023
  • Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
  • Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
  • Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
  • Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.

Data Entry Clerk

AutoZone
06.2018 - 07.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Customer Service Representative

McShan's Florist
04.2016 - 08.2018
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.

Customer Service Representative

Restraunt Depot
08.2013 - 04.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Berkner High School
Richardson
05-2012

Skills

  • Stocking shelves
  • Product restocking
  • Customer service
  • Active listening
  • Critical thinking
  • Efficient movement
  • Safety Awareness

Timeline

Overnight Stocker

Walmart
07.2025 - Current

Warehouse Worker

Twice Around Thrift Store
09.2023 - 07.2025

Home Caretaker

Universal Provider Service
07.2021 - 09.2023

Data Entry Clerk

AutoZone
06.2018 - 07.2021

Customer Service Representative

McShan's Florist
04.2016 - 08.2018

Customer Service Representative

Restraunt Depot
08.2013 - 04.2016

Berkner High School