Christina Gutierrez

• Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.`
• Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
• Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
• Greeted clients upon arrival at office and assisted them in completing paperwork necessary for their real estate transactions.
• Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.

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• Assisted in training new employees on office policies and procedures related to dental services.
• Managed all front desk operations, including phone calls and customer service inquiries.
• Advised administrative staff on proper filing techniques and methods for maintaining medical records.
• Ensured accurate data entry of patient information into the office management system.
• Provided guidance to staff on insurance coverage and payment options for patients.
• Maintained patient records, scheduled appointments, and handled billing inquiries.
• Created reports detailing daily activities, staff performance metrics, and other relevant information.
• Monitored inventory of dental supplies and placed orders when necessary.
• Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
• Developed promotional programs to attract new patients.

• Processed cash payments from customers using point-of-sale system efficiently.
• Stocked bar top with ice, napkins, straws, and condiments for service readiness.
• Adhered strictly to company policies regarding responsible alcohol service.
• Performed opening and closing duties, including setting up and breaking down bar area.
• Delivered exceptional customer service by greeting guests and providing menus.
• Accurately communicated with customers to take drink orders promptly.
• Cleared tables swiftly after guest departures to maintain cleanliness.
• Maintained cleanliness of bar area by wiping surfaces and disposing of trash.