Filed paperwork, sorted, and delivered mail, and maintained office organization.
Answered and redirected incoming phone calls to office.
Provided comprehensive administrative support to Service Center team.
Scanning, indexing, and digital organization, along with proficient use of Excel for data processing and analysis.
Worked with Lawson HRIS database.
Founder Of StitchTopiaCo
Self Employed
02.2020 - Current
Managed all aspects of business operations, including budgeting, inventory management, and financial reporting.
Worked closely with clients to understand their unique vision and preferences, and translated that into custom designs that exceeded their expectations.
Successfully launched and managed small business specializing in creating and designing customized stationery items.
Developed a strong brand identity and marketing strategy that effectively targets and appeals to a diverse customer base.
Established relationships with key vendors and suppliers to ensure high-quality materials and competitive pricing for the business.
Developed key operational initiatives to drive and maintain substantial business growth.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Created organization's mission and vision statements for use by employees.
Barista and Sever
Ten Rens Tea Station
06.2021 - 06.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
P.O.S (Point of Sales System)
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Tutor (Grade 4 and 5)
Private Client
08.2020 - 08.2021
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Taught students remotely using online video chat platform and other delivery channels.
Created tailored lesson plans and study guides to teach and assist students in area of study.
Teaching English as her second language.
Education
Bachelor of Science - Business Administration Management, Opt-in Human R
California State University Los Angeles
Los Angeles, CA
05.2024
Skills
Communication Management
Human Resources Administration
HR Policies
Team Player
Business Administration
Mail Handling
Office Administration
Microsoft Office
Administrative Support
Maintaining Files
High Social Awareness
Human Resources Support
Timeline
Human Resources Assistant
Panda Restaurant Group, Inc., Panda Express
08.2023 - Current
Barista and Sever
Ten Rens Tea Station
06.2021 - 06.2022
Tutor (Grade 4 and 5)
Private Client
08.2020 - 08.2021
Founder Of StitchTopiaCo
Self Employed
02.2020 - Current
Bachelor of Science - Business Administration Management, Opt-in Human R