CHRISTINA HASSON
Tailored Adhesives Inc.
Conover,USA
1
Certification
19
years of professional experience
Highly motivated with a desire to take on new challenges. Strong work ethics, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
HR Specialist
4 Months- Managed recruitment processes, enhancing candidate experience and ensuring alignment with organizational culture.
- Streamlined onboarding procedures, reducing time-to-productivity for new hires significantly.
- Developed and implemented employee training programs to improve performance and retention rates.
- Led performance evaluation initiatives, providing actionable feedback to support employee development.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Administered employee benefits programs and assisted with open enrollment.
Human Resource/Payroll Manager
2 Years 5 Months- Processed weekly payroll for hourly, salary, and temporary employees, ensuring timely and accurate compensation.
- Verified and updated all employee deductions, taxes, benefits, and garnishment.
- Processed and managed all unemployment claims.
- Coordinated hotel and travel arrangements for visitors and contractors, facilitating smooth logistics and positive experiences.
- Sourced and screened candidates for job openings.
- Maintained accurate records of employee benefit elections, changes, terminations, and COBRA.
- Exit interviews for all voluntary and involuntary terminations.
- Ordered office and janitorial supplies.
- Maintained and updated all employee records.
- Conducted exit interviews for all voluntary and involuntary terminations to gather feedback and improve employee retention strategies.
- Assisted benefits administrator with annual benefit open enrollment.
- Reconciled monthly credit card statements and attached supporting documents.
- Reviewed time records for 150 employees to verify accuracy of information.
- Analyzed payroll data trends to identify discrepancies, facilitating corrective actions and enhancing reporting accuracy.
Customer Service Account Specialist
2 Years 11 Months- Managed incoming calls to address customer inquiries and resolve issues promptly.
- Processed invoices and payments in QuickBooks, ensuring accurate financial tracking.
- Handled account collections through mail, email, and phone communications.
- Processed invoices and payments using QuickBooks.
- Process all permit requests for all fire alarm jobs.
- Processed completed annual fire system inspections via online portals.
- Pull all equipment needed for technicians for scheduled jobs.
- Assisted technicians with activating alarm cellular systems in the field.
- Facilitated account collections through mail, email, and phone communications, maintaining customer relations.
- Facilitated resolution of customer inquiries through effective communication and problem-solving techniques.
- Analyzed customer feedback to identify trends and recommend improvements to service delivery.
- Assisted customers with account setup, guiding them through the process and ensuring all necessary information was accurately gathered.
Production & Shipping Coordinator
6 Years 4 Months- Scheduled all production runs.
- Coordinated all expedited outgoing POs with customer service and shipper.
- Assisted customer service as needed with online and email order processing.
- Assisted with customer complaints.
- Established new product setup procedures to streamline inventory management.
- Prepared all shipping documents via the customer's online portal.
- Processed damaged claims through UPS, FedEx, and LTL carrier portal to facilitate resolution.
- Scheduled ground, air, and LTL freight pickups to maintain efficient shipping operations.
- New product set up.
- Screened, interviewed, and hired new candidates for production, shipping, and receiving roles.
- Input department time adjustments in Paychex payroll portal for accurate processing.
- Completed annual evaluations for production, shipping, and receiving personnel.
- Assisted with human resources to finalize workers' compensation and unemployment claims.
- Ensured safety compliance across all departments.
- Certified operators for Forklift, Electric Pallet Jack, and Picker equipment.
- Resolved employee conflicts through effective problem-solving and mentoring techniques.
- Handled day-to-day shipping and receiving overseeing more than 80-100 packages per day.
- Coordinated shipment schedules to ensure timely delivery of products to clients.
- Managed inventory levels, optimizing stock availability and reducing delays.
HR Payroll Manager
4 Years 1 Month- Collaborated with CEO and CFO to ensure compliance and produce analytical reports that inform strategic decision-making.
- Maintained up-to-date employee records by promptly processing status changes.
- Prepared documentation for recruitment, pay adjustments, and benefits changes.
- Prepared documentation for recruitment, pay adjustments, and benefits changes to support seamless HR operations.
- Assisted in monitoring annual performance appraisals for employees.
- Prepared and assist auditors with annual audits and form 5500 audits.
- Managed inventory and ordered necessary office supplies to maintain operations.
- Coordinated logistics and planning for company holiday parties to foster team spirit.
- Facilitated exit interviews for departing employees to gather feedback and insights.
- Prepared and assisted auditors with annual audits and form 5500 audits.
Education
GED
Skills
Payroll administration
Workplace compliance
Paycom payroll Platform
Benefits administration
New hire onboarding
Exit interviews
HR policies
HRIS updating
HRIS applications proficient
Microsoft PowerPoint
OSHA regulations
Shipping and Receiving
Inventory Control
Microsoft Office
Accounts receivable
QuickBooks
Microsoft Excel
Microsoft Word
Documentation and recordkeeping
Personnel engagement
HRIS applications
Employment law
QuickBooks
Microsoft Office
Documentation and recordkeeping
New hire onboarding
HR management systems
Certification
Essentials of HR Certification, 19 Compliant, Adult Mental Health First Aid Certification, OSHA, Lock Out-Tag Out, CPR/First Aid, Bloodborne Pathogens & Bodily Fluids
Timeline
HR Specialist
Tailored Adhesives Inc.
05.2026 - CurrentRead More
Human Resource/Payroll Manager
Shalag US, Inc
05.2023 - 10.2025Read More
Customer Service Account Specialist
Alarm Man of NC, LLC
09.2020 - 08.2023Read More
Production & Shipping Coordinator
Profilform US Inc
09.2013 - 01.2020Read More
HR Payroll Manager
Volex Inc
08.2007 - 09.2011Read More
CVCC
GED
Read More