Christina Hendrex
FORT MILL,SC
Summary
Collaborative leader dedicated to partnering with peers to promote engaged, empowering culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic settings. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Military Family Advocate/Advisor
Training And Doctrine Command
09.2020 - 09.2023
- Acted as advocate and advisor on family issues for Army at most senior level. Researched and identified emerging risks within Amy impacting military families. Communicated with senior leadership to address issues and create solutions. Provided requested feedback directly to representatives for Secretary of Defense regarding issues impacting military families.
- Coordinated with multiple advocacy groups at local and national level. Advocated on behalf of military child education issues with multiple agencies and achieved policy change that improved experience for military children. Helped create a summer camp for over 100 local youth.
- Provided content for monthly news letter distributed Army wide. Regular guest speaker/panelist on leadership and mentorship topics.
Military Family Advocate/Advisor
3RD CORPS
12.2018 - 07.2020
- Started weekly welcome program impacting over 1000 incoming families/spouses within months of implementation. Coordinated with multiple agencies to provide subject matter experts. Acted as volunteer coordinator and recruiter.
- Worked directly with local school district to improve integration of military families into district. Advised district on website design specific to military students and families. Guest speaker, Fort Cavasos Scholarship Fund distribution ceremony 2019 and 2020.
- Worked with National Advocacy group on housing issues impacting Fort Cavasos families. Acted as liaison between families, housing partners and senior military leadership. Provided written testimony for Congressional hearings on military housing.
Military Family Advocate/Advisor
3RD Infantry Division
06.2017 - 01.2019
- As Family advocate for Senior Mission Command, Army 2 Star Headquarters, created and organized events such as, wellness fair and deployment information fair, for hundreds of military family members. Coordinated with national non-profits to bring resources to local community.
- Led group discussions and activities to meet different community needs. Met/advised Military Family Life Counselors on Military Child issues. Attended all meetings and provided support for Survivor Outreach Services which met needs of families of fallen soldiers.
- DoDEA School Board member.
Military Family Advocate/Advisor
2nd Brigade, 1st Armor Division
07.2014 - 07.2016
- Researched and Identified available community resources and programs for families.
- Planned and resourced events for families within Brigade.
- Coordinated and resourced regular fund raising events generating thousands of dollars for family programs/activities within the Brigade.
Insurance Customer Service Representative
USAA
02.2000 - 06.2005
- Applied knowledge of personal lines insurance to assist member quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for respective trailing documents for all states.
- Ensured risks associated with business activities were effectively identified, measured, monitored, and controlled.
Office Manager
Telesite Services
06.1996 - 10.1997
- Managed office operations while scheduling appointments for department managers.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Crisis Intervention Specialist
Crisis Line Of Florida State University
01.1993 - 05.1996
- Member of on-call emergency response team for crisis intervention within facility. Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments. Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Education
MBA - Business Management
Cameron University
Lawton, OK2001
Bachelor of Arts - Psychology
Florida State University
Tallahassee, FL1996
Insurance Liscensure
Crisis Intervention Training Certificate
Tallahassee, FLSkills
- Strategic Planning
- Research and Development
- Relationship Building
- Public Speaking
- Event Planning
- Crisis Management
- Business Administration
- Volunteer Recruitment
Awards
Distinguished Public Service Medal Superior Public Service Medal Meritorious Public Service Medal
The Yellow Rose of Texas The Saint Joan of Arc The Shield of Sparta
Honorable Order of Molly Pitcher The Spirit of Pepper Award
Timeline
Military Family Advocate/Advisor
Training And Doctrine Command
09.2020 - 09.2023
Military Family Advocate/Advisor
3RD CORPS
12.2018 - 07.2020
Military Family Advocate/Advisor
3RD Infantry Division
06.2017 - 01.2019
Military Family Advocate/Advisor
2nd Brigade, 1st Armor Division
07.2014 - 07.2016
Insurance Customer Service Representative
USAA
02.2000 - 06.2005
Office Manager
Telesite Services
06.1996 - 10.1997
Crisis Intervention Specialist
Crisis Line Of Florida State University
01.1993 - 05.1996
MBA - Business Management
Cameron University
Bachelor of Arts - Psychology
Florida State University
Insurance Liscensure
Crisis Intervention Training Certificate
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