Christina Hennings
Bettendorf,IA
Summary
Strategic and results-driven leader with over 25 years of experience in business strategy, operations, and IT management. Expertise in negotiating contracts, optimizing vendor relationships, and driving organizational success through effective planning and execution. Skilled in Agile methodologies, financial management, and data analytics, with a strong focus on continuous improvement and team leadership.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Agile IT Technical Product Manager - IT Operations
John Deere
04.2021 - 11.2023
- Agile Product Manager for ITSM. Lead & governed Global IT CAB (Change Advisory Board) Service Management products of Incident, Problem, Change, Knowledge, Asset Management, Event Management, Incident Commanders, IT Operations & Call Center, IT Data Center Disaster & Recovery
- Strategic Product Management: Demonstrated leadership in contract negotiations and financial acumen by overseeing IT Service Management (ITSM) products, optimizing vendor relationships and ensuring cost-effective solutions. Led the initiative for our serviceNow contract from VAR (Value Added Reseller) to direct contract.
- Agile Delivery Expertise: Implemented Agile methodologies to streamline product development, showcasing deep technical understanding and leadership in driving faster time-to-market and improved efficiency.
- Cross-Functional Team Leadership: Led cross-functional teams to deliver high-quality ITSM products, emphasizing Agile principles to meet customer needs within budget constraints.
- Customer-Centric Approach: Focused on enhancing customer and knowledge worker experience, utilizing leadership strategies to increase product adoption and satisfaction.
- Data-Driven Analysis and Continuous Improvement: Optimized product performance through data-driven analysis and continuous improvement initiatives, showcasing leadership in leveraging insights for enhanced outcomes.
- Resource Optimization and Talent Development: Managed budget allocation and resource utilization, led business development strategies, and mentored IT professionals, demonstrating financial acumen and leadership in maximizing team performance and growth.
IT Project Manager - Mainframe & GHNS
John Deere
02.2018 - 04.2021
- Spearheaded strategic vendor management and led contract negotiations with industry giants like IBM, AWS, Microsoft, ServiceNow, BMC, CA-Broadcom and others, optimizing terms for cost-effectiveness while ensuring quality service delivery.Develop and manages vendor relationships and performs contract audits to ensure compliance to contract terms & semi-annual prepares AE reviews and comments.
- Led vendor evaluation process for Requests for Proposals (RFPs), providing insightful analysis for informed decision-making. Lead conversations to identify proper ranking and list of questions. Prepare Questionnaire: Facilitate team discussions to gather the RFP questions. Responses: Leading the team through the responses & analyze the data. Present: Present finds & team consensus to Leadership for approval/next steps
- Strategically planned and executed initiatives to reduce costs across Global IT Infrastructure & Operations (I&O) without compromising quality. 2020 I achieved $7M reduction.
- Lead Strategy & Budget management - Mainframe $40M annually.
- Identified and implemented process optimizations to improve project efficiency and delivery timelines.
Global IT – Financial Analyst
John Deere
12.2013 - 02.2018
- Demonstrated financial leadership by overseeing capital and expense budgeting of 3 global IT domains - Order Management, Parts & Supply Chain. +/- $200M annually
- Evaluated proposed projects'' ROI using NPV, IRR, and other financial metrics, helping prioritize initiatives with maximum value potential.
- Lead the financials for Board of Director's approval for two large multi-year legacy replacement programs.
- Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
- Streamlined financial reporting and provided actionable insights for business development.
- Collaborated with cross-functional teams to optimize budgets and improve resource allocation.
Operations Accountant - Forestry Product Line
John Deere
12.2010 - 12.2013
- Managed financial counseling for the Forestry product line, demonstrating leadership in financial management and strategic planning.
- Evaluated proposed projects'' ROI using NPV, IRR, and other financial metrics, helping prioritize initiatives with maximum value potential.
- Lead the financials for Board of Director's approval for FT4 full product re-engineering.
- Lead business plans with 2-7 year outlook, DCFs, product line capital budget, AFE/AFL & AFD for product line along with business review of PbyP and structure line analysis.
- Lead the PLMT (Product Line Management Team) for FT4 emissions & New Product Program (Board Level AFE). Using the EPDP (Enterprise Product Delivery Process), I lead the analysis for New Product Program which included analyzing sales volumes, product cost, capital budget, engineering costs, and FT4 impact to product structure line.
- Presented the financials to Senior Leadership/Board of Directors for Under Performing Product Reviews, AFE Reviews for New Product & FT4 programs, EPDP phase & milestone reviews.
- Improved financial accuracy and operational efficiency through process streamlining and software solutions implementation.
- Collaborated with cross-functional teams to optimize operational procedures and support contract negotiations.
Business Analyst – SAP FICO
John Deere
12.2008 - 12.2010
- Managed support and implementations of SAP FI/CO module across 8+ factories and branches.
- Facilitated change management initiatives and enabled data-driven decision-making through advanced analytics tools.
- Developed documentation to support training efforts and actively participated in team meetings to share knowledge and collaborate on solutions.
Accounting Supervisor - Construction & Forestry
John Deere
07.2004 - 12.2008
- Supervised revenue, assets, and financial reporting for consolidated ledger, enhancing operational efficiency through process improvements and automation.
- Strengthened internal controls and compliance with audit standards through robust policies and procedures implementation.
- Managed a team of accountants, providing coaching, mentorship, development and guidance to optimize productivity & employee retention
General Ledger Accountant
John Deere
06.1999 - 07.2004
- Streamlined financial reporting processes by implementing more efficient data entry and reconciliation procedures.
- Enhanced company budget accuracy through thorough analysis of general ledger accounts and identification of discrepancies.
- Reduced time spent on month-end closing activities by automating data imports and exports between accounting systems.
- Supported audit preparation and compliance efforts, ensuring accurate documentation of financial transactions.
Education
Bachelor of Arts - Accounting, Finance & Marketing
Augustana College
Rock Island, IL05.1999
Skills
- Strategic Vendor Management & Negotiation
- Agile Product Management & Delivery
- Product Strategy, Roadmaps & Development
- Tools: Microsoft Office, SAP, Jira, Rally, ServiceNow
- Financial Management & ROI Analysis
- Data Analytics & Visualization
- Team Leadership: Cross-Functional & International
- Process Optimization & Efficiency
- Strong Communication & Collaboration
- Attention to Detail & Organization
Certification
- Certified Product Owner, Scruminc - May 2021 to May 2023
- Certified Product Scrum Master, Scruminc - May 2021 to May 2023
Timeline
Agile IT Technical Product Manager - IT Operations
John Deere
04.2021 - 11.2023
IT Project Manager - Mainframe & GHNS
John Deere
02.2018 - 04.2021
Global IT – Financial Analyst
John Deere
12.2013 - 02.2018
Operations Accountant - Forestry Product Line
John Deere
12.2010 - 12.2013
Business Analyst – SAP FICO
John Deere
12.2008 - 12.2010
Accounting Supervisor - Construction & Forestry
John Deere
07.2004 - 12.2008
General Ledger Accountant
John Deere
06.1999 - 07.2004
Bachelor of Arts - Accounting, Finance & Marketing
Augustana College
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