Christina Hensley
Oak Hill
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Experienced Mining Bit Operator adept at learning new roles quickly and adapting to changing demands. Trains and mentors new team members on production operations, equipment care and tool use. Skilled Operator proficient in assembly line work. Eager to bring experience and abilities to support production needs at any company.
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
12
12
years of professional experience
Work History
Delivery Expert
Dominos Pizza
01.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Enhanced operational efficiency by optimizing delivery routes using GPS technology.
- Maintained excellent communication with customers, providing updates on delivery status and answering inquiries.
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Exceeded daily delivery targets consistently, contributing to overall business growth and revenue generation.
- Demonstrated strong time-management skills by prioritizing tasks effectively to meet deadlines under demanding circumstances.
Layup
Clayton Supply
05.2022 - 11.2023
- Handled multiple tasks simultaneously to maximize work efficiency.
- Located proper slots on storage racks and set pallets in place with forklift.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
Sales Representative
Cellular World
12.2020 - 05.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up to date on latest devices and technology by performing frequent product demonstrations.
- Tracked and recorded department inventory of products.
Operator/Supervisor
XCAL
08.2018 - 07.2020
- Completed work according to schedule and helped struggling team members.
- Assessed materials, parts and final products for quality, and removed defects.
- Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
- Closely inspected parts for cleanliness and freedom from contaminants.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Monitored daily operations and made adjustments to production line where necessary.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Managed to complete 100-200 parts per shift.
- Provided on-the-job training to newly hired workers and team members
Stocker Associate
Walmart
01.2017 - 09.2018
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Answered customer questions and provided detailed product information.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Consistently lifted materials weighing as much as 80 pounds
- Performed inventory counts and stocked merchandise
Key Holder
Shoe Department Encore
11.2011 - 01.2017
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
- Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
- Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained newly hired sales team in upselling techniques
Summer Intern
Plum Orchard Lake
03.2014 - 10.2014
- Answered phones, provided information and took messages.
- Answered questions and provided information about camping areas, fishing area, and parks.
- Removed safety hazards, soiled items and trash from customer areas.
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Maintained landscapes by mulching, weeding and edging around flower beds, walls and walkways.
- Operated lawn maintenance equipment and tools such as mowers, edgers and leaf blowers.
Education
No Degree - Forestry
Glenville State College
Glenville, WVCertificate -
Fayette Institute of Technology
Oak Hill, WV05.2012
High School Diploma -
Oak Hill High School
Oak Hill, WV05.2012
Skills
- Tool operation
- Equipment Maintenance
- Safety and compliance
- Customer service
- Problem-solving
- Training and Development
- Production work
- Hand and power tools
- Loading and unloading
- Communications
- OSHA regulatory knowledge
- Leadership
- Sales expertise
- Employee Training
- Product and Parts Inspection
Timeline
Delivery Expert
Dominos Pizza
01.2024 - Current
Layup
Clayton Supply
05.2022 - 11.2023
Sales Representative
Cellular World
12.2020 - 05.2022
Operator/Supervisor
XCAL
08.2018 - 07.2020
Stocker Associate
Walmart
01.2017 - 09.2018
Summer Intern
Plum Orchard Lake
03.2014 - 10.2014
Key Holder
Shoe Department Encore
11.2011 - 01.2017
No Degree - Forestry
Glenville State College
Certificate -
Fayette Institute of Technology
High School Diploma -
Oak Hill High School