Summary
Overview
Work History
Education
Skills
Timeline
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christina hensley

JACKSONVILLE ,FL

Summary

Dynamic professional with a solution-oriented mindset and a strong background in customer relationship management. At Pizza Hut, I enhanced customer satisfaction through effective communication and efficient operations. As a Medical Assistant, I prioritized patient care and streamlined scheduling, ensuring a seamless experience while maintaining high standards of cleanliness and organization.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Pizza Hut
07.2007 - Current
  • Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
  • Supported inventory management by organizing stock and maintaining accurate product displays.
  • Learned and applied company policies to enhance customer service experience.
  • Monitored cleanliness and organization of store environment to promote safety and efficiency.
  • Engaged with customers to address inquiries, providing timely resolutions to enhance satisfaction.
  • Participated in training sessions to develop product knowledge and improve service delivery skills.

Medical Assistant

Dr.Wilbert Matz
06.2012 - 2013
  • Assisted in patient examinations, documenting vital signs and medical histories accurately.
  • Coordinated patient appointments and follow-up visits to enhance scheduling efficiency.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Education

CNA

First Coast CNA
Jacksonville, FL

Certificate -

Virginia College
Jacksonville, FL
06.2012

GED -

Fscj
Jacksonville, FL
2002

Skills

  • Solution-oriented mindset
  • Customer relationship management
  • Prioritization and scheduling

Timeline

Medical Assistant

Dr.Wilbert Matz
06.2012 - 2013

Assistant Store Manager

Pizza Hut
07.2007 - Current

CNA

First Coast CNA

Certificate -

Virginia College

GED -

Fscj

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christina hensley