Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Hogue

Montgomery

Summary

Results-driven operations professional with over ten years of experience in office management, business process improvement, and exceptional customer service. Proven track record in supporting organizational growth through efficiency optimization, customer relations, and team coordination. Recognized for dedication, attention to detail, and a solutions-oriented approach, with a track record of adaptability and teamwork to achieve consistent service quality. Highly adaptable, ensuring smooth operations and consistently meeting client needs with strong communication and problem-solving skills.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Actively seeking a remote opportunity to contribute to a dynamic team.

Overview

10
10
years of professional experience

Work History

Office Manager

Vision Builders
05.2004 - 06.2014
  • Resolved customer inquiries and challenges with timeliness and professionalism.
  • Created and maintained filing systems that improved access to project documentation and business records.
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars and schedules.
  • Utilized excellent organizational skills to prioritize tasks effectively through critical decision making.
  • Fostered relationships with vendors to expedite orders, repairs and maintenance to meet critical timelines.

Education

Bachelor of Science (B.S.) - Applied Psychology

Sam Houston State University
Huntsville, TX

Skills

  • Customer service excellence
  • Strong interpersonal abilities
  • Administrative support
  • Remote collaboration tools (Zoom, Slack, Teams)
  • Logical evaluation
  • Attentive communication skills
  • Conflict resolution
  • Effective relationship management
  • Skilled in conflict mediation
  • Customer complaint resolution
  • Complaint resolution
  • Client relations
  • Scheduling
  • Follow-up skills

Timeline

Office Manager

Vision Builders
05.2004 - 06.2014

Bachelor of Science (B.S.) - Applied Psychology

Sam Houston State University