Christina Howard
1111 Plantation Overlook Dr. Moncks Corner,SC
Summary
Skilled in management and supervision with a solid history of compliance with DEHC and Joint Commission standards, as evidenced by successful audits. Attained second place out of 189 hospital units at HCA through strategic use of nursing matrices to enhance performance and patient outcomes. Extensive background in case management with a focus on reducing readmissions and improving patient adherence to care plans. Recognized for delivering effective discharge education, fostering staff development, and achieving a nursing turnover rate below 13%, the lowest in the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Case Manager
MUSC Home Health Bayada
North Charleston, South Carolina
08.2023 - Current
- Coordinated patient care plans with interdisciplinary teams.
- Assessed patient health needs and developed individualized treatment strategies.
- Managed documentation and compliance for patient records effectively.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Director of Operations
Amedisys Home Health
Charleston, SC
05.2022 - 08.2023
- Fiscal responsibility for multi-million-dollar office within the eastern Charleston County.
- Responsible for onboarding, directing training, recruiting, and maintaining records.
- Leadership with teambuilding and directing staff
- Overseeing team collaboration and patient care management
- Developed and implemented operational policies to enhance service delivery.
Nurse Manager
HCA
Charleston, SC
10.2020 - 04.2022
- Served as a liaison between hospital administration and nursing staff; addressed any issues promptly that arose from either side.
- Managed budgets and resources to optimize departmental operations and staffing needs.
- Implemented evidence-based practices designed to increase efficiency throughout the entire organization.
- Provided coaching, mentoring and support to new employees on their orientation program into the organization.
- Identified opportunities for process improvements within the nursing department through benchmarking best practices from other organizations.
- Utilized data analytics tools to evaluate outcomes of patient care processes and make recommendations for improvement.
Case Manager – Orthopedics and On Call
Medical University of South Carolina
Charleston, SC
09.2019 - 10.2020
- Knowledge on Insurance verification and plans
- Assessed patients' needs and developed tailored care plans.
- Monitored patient compliance with treatment plans and made adjustments as needed.
- Conducted regular follow-ups to ensure ongoing support and engagement.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Nurse Navigator
Pruitt Health
Moncks Corner, SC
01.2020 - 10.2020
- Educated patients on treatment options, empowering informed decision-making.
- Monitored patient progress and adjusted care plans as necessary to meet needs.
- Assisted with navigating insurance processes, enhancing patient access to services.
- Advocated for patients' needs within the healthcare system to ensure proper support.
- Developed resources and materials to assist patients in managing their health effectively.
- Identified barriers to optimal healthcare utilization and developed strategies for overcoming them.
RN Director of Nursing/Floor RN
Universal Health Services - Palmetto Behavioral
Summerville, SC
02.2017 - 12.2019
- Mange nursing unit of 64 beds for adolescent mental health and behavioral residential facility
- Developed strategic plans to drive organizational growth and operational efficiency.
- Led cross-functional teams to enhance collaboration and achieve corporate goals.
- Oversaw budget management and ensured alignment with company financial objectives.
- Implemented performance metrics to monitor progress and improve processes across departments.
- Championed a culture of innovation by encouraging creative problem-solving among staff.
- Contributed to profitability through expense control and pricing practices for products and services.
School Nurse
Berkeley County School District
Moncks Corner, SC
08.2017 - 03.2019
- Managed student health records and maintained confidentiality protocols.
- Educated students on health topics, hygiene, and disease prevention.
- Communicated with parents regarding student health issues and concerns.
- Implemented wellness programs promoting physical and mental well-being in schools.
- Trained school staff on recognizing and responding to medical emergencies.
RN Case Manager / Facility Manager/Weekend On Call/Case Manager
Southern Care Hospice – A Curo Company
North Charleston, SC
01.2014 - 09.2017
- Coordinate care for the patient and family to their needs and promote patient wishes.
- Educate family and community on hospice process.
- Greif counseling support to love ones.
- Documentation of client records according to regulations.
- Organize community education events and wellness clinics.
Director of Nursing
Sweetgrass Village
Mt. Pleasant, SC
01.2013 - 12.2013
- Coordinating staffing and care of residents.
- Communication with physicians, family, and patients.
- Monitor state and federal regulations
- Direct responsibility for patient outcomes and disease management
Director
Horizon Bay
Mt Pleasant, SC
05.2012 - 01.2013
- Led strategic initiatives to enhance operational efficiencies across multiple departments.
- Developed training programs to improve employee skills and knowledge retention.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Oversaw nursing staff scheduling and resource allocation for optimal patient care.
- Identified opportunities for process improvements within the nursing department through benchmarking best practices from other organizations.
RN Supervisor
Franke at Seaside
Mt Pleasant, SC
01.2010 - 05.2012
- Managed patient admissions and discharges, ensuring smooth transitions of care.
- Conducted regular performance evaluations to support staff development and accountability.
- Supervised nursing staff to ensure quality patient care and compliance with standards.
- Monitored adherence to health regulations and safety protocols within the facility.
RN-Charge
Davita Dialysis
Goose Creek, SC
01.2010 - 12.2011
- Administered patient care during dialysis treatments and monitored vital signs.
- Collaborated with interdisciplinary teams to develop personalized treatment plans.
- Trained new staff on clinical procedures and best practices in dialysis care.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Identified potential safety hazards in the environment or among patients' behaviors.
Floor RN
MUSC, Children's Hospital
Charleston, SC
01.2011 - 08.2011
- Provided direct patient care in pediatric units at a leading children's hospital.
- Administered medications and treatments according to established protocols and guidelines.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Educated families on health management and post-discharge instructions.
- Carried out physician orders regarding tests or medication administration accurately and safely.
Education
Master of Business Management -
University of South Carolina
Aiken, SC08.2020
Master of Science - Clinical Nurse Leader
University of Alabama
Tuscaloosa, AL08.2018
Bachelor of Science - RN-BSN
Gannon University
Erie, PA05.2015
Associate of Science - Nursing
Trident Technical College
North Charleston, SCAssociate of Science - Accounting/Business Management
ITT Technical College
Youngstown, OHSkills
- Policy writing
- Budget management
- Data analytics
- Patient care coordination
- Staff training
- Process improvement
- Operations oversight
- Conflict resolution
- Effective communication
- Strategic planning
- Operational efficiency
- Analytical thinking
- Staff management
- Problem-solving abilities
- Financial oversight
- Staff hiring
- Profit and loss accountability
- Revenue growth
Certification
- RN, 01/10, Good Standing, South Carolina Board of Nursing
- LPN, 05/09, 01/10
References
- Damian Pringle, SW at Oakbrook, Summerville, SC, 843-991-3542
- Lindsay Versprille, RN at Trident, Summerville, SC, 843-296-9817
- Kim Campbell, RN, Summerville, SC, 843-810-1051
- Gene Woodall, VA – Education Dept, Summerville, SC, 843-697-0829
Timeline
RN Case Manager
MUSC Home Health Bayada
08.2023 - Current
Director of Operations
Amedisys Home Health
05.2022 - 08.2023
Nurse Manager
HCA
10.2020 - 04.2022
Nurse Navigator
Pruitt Health
01.2020 - 10.2020
Case Manager – Orthopedics and On Call
Medical University of South Carolina
09.2019 - 10.2020
School Nurse
Berkeley County School District
08.2017 - 03.2019
RN Director of Nursing/Floor RN
Universal Health Services - Palmetto Behavioral
02.2017 - 12.2019
RN Case Manager / Facility Manager/Weekend On Call/Case Manager
Southern Care Hospice – A Curo Company
01.2014 - 09.2017
Director of Nursing
Sweetgrass Village
01.2013 - 12.2013
Director
Horizon Bay
05.2012 - 01.2013
Floor RN
MUSC, Children's Hospital
01.2011 - 08.2011
RN Supervisor
Franke at Seaside
01.2010 - 05.2012
RN-Charge
Davita Dialysis
01.2010 - 12.2011
Master of Business Management -
University of South Carolina
Master of Science - Clinical Nurse Leader
University of Alabama
Bachelor of Science - RN-BSN
Gannon University
Associate of Science - Nursing
Trident Technical College
Associate of Science - Accounting/Business Management
ITT Technical College