Desiree Minor
Prince George’s County
Summary
Consistent social work professional with extensive experience at Child and Family Services Agency, proven history of positive team management and stakeholder engagement. Established track record in project planning, problem solving and ensuring excellent customer service delivery. Adept at managing changing priorities, multiple projects and meeting project timelines. Highly organized and experienced in fostering provider partnerships to produce impactful outcomes. Routine collaboration with upper management to achieve organizational objectives and goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Case Manager
Jamall Nursing Services Unlimited
04.2019 - Current
- Complete initial and annual reassessments for participants in the EPD Medicaid Waiver Program
- Complete monthly monitoring visits with beneficiaries
- Provide information and referrals to clients with chronic and terminal disease
- Monitor efficient delivery of agency services
- Coordinate patient care with nursing and home health agency staff
- Serve as a liaison/advocate for participants
Field Instructor
Howard University School of Social Work
Washington
09.2013 - Current
- Provide clinical supervision, instruction and guidance for social work graduate students
- Develop field instruction matrix and learning contract
- Assign clients to students, evaluate notes and psychosocial assessments
- Complete midterm and final evaluation report
Supervisor
Child and Family Services Agency
Washington
03.2009 - Current
- Manage a unit of six resource development specialists responsible for the licensing and licensure renewal of congregate care and independent living facilities
- Co-manage a unit of staff responsible for the licensure renewal of foster, adoptive and kinship parents
- Assign work, conduct performance evaluations, train new staff, provide supervision
- Create and manage data reports, implement and oversee special projects
- Manage inquiries from internal and external stakeholders
- Field public interest in facility licensing
- Facilitate orientations for facility licensing
Social Worker
Coalition for the Homeless
Washington
07.2008 - Current
- Provide individual counseling and case management services to homeless men coping with chronic substance abuse, mental health disorders, unemployment, limited education, and criminal histories.
- Complete psychosocial assessments and monthly case plans
- Complete initial intake assessments
- Provide referrals for housing and community services
Social Worker - Trainer
Child and Family Services Agency
Washington
05.2002 - 03.2009
- Conducted a six-week training course in parenting preparation for prospective foster, adoptive and kinship parents
- Assessed the strengths and needs of each applicant and compiled this information into a narrative home study
- Completed licensing tasks for all prospective applicants, matched prospective adoptive parents with children
- Provided guidance and support to the adoptive parent(s) through the child’s placement
- Participation in designated agency/community activities for the recruitment and retention of foster/adoptive parents
- Managed public inquiries regarding adoption and foster care.
Social Worker
Child and Family Services Agency
Washington
09.1996 - 05.2002
- Provided child protective services and family preservation to District families substantiated for abuse and/or neglect
- Conducted home and school visits and responded to crisis situations
- Provided individual and family counseling to individuals coping with substance abuse, mental health disorders, homelessness, unemployment, and abusive and neglectful parenting histories
- Developed case plans, prepared court reports, attended court hearings and contacting collateral resources
- Facilitated educational, medical, psychiatric and psychological services for children and adults.
Education
Master of Social Work - Washington, DC
Howard University School of Social Work
Washington, DC05-1996
Bachelor of Science - Emergency Health Services
University of Maryland, Baltimore County
12-1989
Skills
- Clinical supervision
- Collaboration
- Community partnership
- Project planning
- Public speaking
- Staff management
- Customer service
- Task delegation
- Policy enforcement
- Management of confidential records
- Regulatory compliance
- Stakeholder engagement
- Performance evaluation
- Policy writing
- Team leadership
- Well organized
- People-oriented
- Subject matter expert
- Microsoft Office Suite
- Outlook
- Box
- PeopleSoft
- STAAND
- Excel
- Project Management
- Strategic Communication
- Scrum
- Risk management
Certification
Licensed Independent Clinical Social Worker
Timeline
Case Manager
Jamall Nursing Services Unlimited
04.2019 - Current
Field Instructor
Howard University School of Social Work
09.2013 - Current
Supervisor
Child and Family Services Agency
03.2009 - Current
Social Worker
Coalition for the Homeless
07.2008 - Current
Social Worker - Trainer
Child and Family Services Agency
05.2002 - 03.2009
Social Worker
Child and Family Services Agency
09.1996 - 05.2002
Master of Social Work - Washington, DC
Howard University School of Social Work
Bachelor of Science - Emergency Health Services
University of Maryland, Baltimore County