Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Hubbs

Team Lead/Assistant Manager
Ione,CA

Summary

Dynamic leader with extensive experience at Walmart, excelling in team leadership and inventory management. Proven track record in enhancing compliance training and safety protocols, fostering a culture of employee engagement. Adept at conflict resolution and quality control, driving operational excellence and customer satisfaction through effective communication and attention to detail.

Overview

13
13
years of professional experience

Work History

Asset Protection Team Lead

Walmart
Jackson, CA
06.2024 - Current
  • Monitored team performance and provided constructive feedback for improvement.
  • Supervised daily operations and ensured compliance with company policies.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Assessed company operations for compliance with safety standards.
  • Managed inventory audits to ensure accurate stock levels and prevent discrepancies.
  • Conducted audits of store inventory to detect any discrepancies in stock levels.
  • Managed receiving operations to ensure timely and accurate inventory intake.
  • Coordinated with suppliers to schedule deliveries and resolve discrepancies.
  • Oversaw quality inspections of incoming shipments for compliance with standards.
  • Trained staff on proper receiving procedures and safety protocols.
  • Tracked discrepancies between invoices and packing slips upon arrival of goods.
  • Ensured accuracy in recording product information into inventory system.
  • Collaborated with departments to implement compliance training programs.
  • Facilitated communication between departments on compliance-related matters.
  • Maintained detailed records of all compliance related activities.
  • Created reports outlining compliance activities for executive leadership review.
  • Conducted audits of hazardous materials storage and handling procedures.
  • Facilitated training sessions for employees on safe handling and disposal of hazardous materials in accordance with regulations.
  • Implemented safety protocols to ensure compliance with regulations.
  • Collaborated with teams to promote a culture of safety awareness.
  • Reviewed incident reports to identify trends and recommend improvements.
  • Coordinated safety drills and emergency response exercises for staff.
  • Communicated safety policies effectively to all employees.
  • Provided training on proper use of PPE and other safety protocols.
  • Monitored employee performance to ensure safe working practices are followed.
  • Conducted regular safety meetings for staff to ensure compliance with safety regulations.
  • Intervened in unsafe situations to prevent injuries or property damage.
  • Evaluated workplace environment and equipment to identify potential hazards.

Apparel Team Lead

Walmart
Jackson, CA
05.2023 - 06.2024
  • Coordinated apparel team activities to ensure efficient workflow and productivity.
  • Trained new associates on proper merchandising and customer service techniques.
  • Managed inventory levels to maintain stock availability and presentation standards.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Implemented visual merchandising strategies to promote brand engagement and visibility.
  • Organized team meetings to communicate goals, updates, and best practices effectively.
  • Monitored compliance with store policies and procedures to ensure operational integrity.
  • Collaborated with management on sales initiatives to drive department performance.
  • Monitored employee productivity and provided constructive feedback and coaching.
  • Checked store displays to maintain correct amount of merchandise.
  • Trained new employees in store operations, customer service techniques, and product knowledge.
  • Conducted weekly meetings with apparel associates to review goals, objectives, and performance metrics.
  • Resolved customer complaints regarding product quality or service in a timely manner.
  • Responded quickly to changing business needs while maintaining high standards of customer service.
  • Assigned tasks to staff members based on their strengths and abilities.
  • Evaluated performance of team members and suggested methods to improve individual productivity.
  • Organized promotional displays according to corporate guidelines.
  • Developed a daily plan for the apparel department to ensure objectives were met efficiently.
  • Trained, managed and motivated employees to promote professional skill development.
  • Delegated work to staff, setting priorities and goals.
  • Directed and supervised staff performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

CAP 1 Associate

Walmart
Jackson/Galt, CA
09.2017 - 05.2023
  • Received and organized merchandise deliveries for efficient stock management.
  • Maintained clean and safe work environment following company safety protocols.
  • Assisted customers with inquiries, providing knowledgeable product information.
  • Collaborated with team members to ensure smooth daily operations.
  • Operated equipment for inventory control and stock replenishment tasks.
  • Trained new associates on company policies and operational procedures.
  • Implemented best practices for effective merchandise display and organization.
  • Provided excellent customer service to ensure satisfaction.
  • Attended daily team meetings to discuss progress toward departmental goals.
  • Scanned bins for merchandise to be pulled to restock the sales floor.
  • Coordinated well-organized restocking to present attractive, full shelves for customers.
  • Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
  • Recovered products from multiple departments and returned to correct sales floor locations.
  • Increased efficiency through carefully planned workflow.
  • Identified and reported hazards or quickly resolved.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Operated forklift and pallet jack to transport heavy loads.
  • Stamped price tags on merchandise, referring to official price lists.

Jewelry Sales Associate

Walmart
Galt, CA
02.2017 - 09.2017
  • Assisted customers in selecting jewelry that meets their preferences and budgets.
  • Maintained inventory levels by organizing and restocking merchandise on display.
  • Processed sales transactions accurately using point-of-sale systems.
  • Zoned jewelry displays, apparel shelves, and clothing racks.
  • Greeted customers and provided excellent customer service.
  • Facilitated returns or exchanges with minimal disruption to customers.
  • Resolved customer complaints in a professional manner.
  • Performed basic repairs on jewelry items when needed.
  • Completed paperwork accurately for all transactions according to company policies.
  • Processed payments using point-of-sale systems, credit card machines, and cash registers.
  • Answered store and merchandise questions, and led customers to wanted items.

Deli Sales Associate

Walmart
Galt, CA
10.2016 - 02.2017
  • Assisted customers with deli product selections and recommendations.
  • Prepared and sliced meats, cheeses, and specialty items for customer orders.
  • Maintained cleanliness and organization of deli display cases and work areas.
  • Operated slicing machines and scales to ensure accurate portioning of products.
  • Processed customer transactions using point-of-sale systems efficiently.
  • Collaborated with team members to manage inventory levels and product rotation.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of work area throughout shift.
  • Informed customers about specials or new products available at the deli counter.
  • Organized displays of deli items to attract customers' attention.
  • Provided excellent customer service by addressing customer inquiries promptly and accurately.
  • Weighed meats for sale using proper techniques.
  • Prepared food items according to customer orders.
  • Monitored expiration dates on products to ensure freshness.
  • Assisted customers with selecting items from the deli counter.
  • Adhered to all safety procedures related to food preparation and handling.
  • Stocked shelves with deli meats, cheeses, salads, and other products.
  • Tracked inventory levels in order to restock supplies when necessary.
  • Rotated stock on shelves to ensure freshness of product.
  • Replenished condiments during shifts as needed.
  • Operated slicers, scales, and other equipment safely and efficiently.
  • Ensured that all food was served in accordance with health code regulations.
  • Responded to customer questions regarding product availability.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Documented and entered special orders for event catering and party trays.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

CAP 2 Associate

Walmart
Galt, California
02.2015 - 10.2016
  • Stocked shelves with merchandise to maintain product availability and organization.
  • Assisted customers in locating items to enhance shopping experience and satisfaction.
  • Operated equipment for inventory management and inventory control processes.
  • Collaborated with team members to ensure efficient workflow and task completion.
  • Maintained cleanliness of work area to promote safety and compliance standards.
  • Trained new associates on operational procedures and best practices for efficiency.
  • Implemented restocking procedures to ensure timely replenishment of products on shelves.
  • Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.
  • Assisted customers with locating items on sales floor and in backroom storage areas.
  • Replenished merchandise displays when needed according to company guidelines.
  • Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
  • Organized back-room stock shelves according to company policies and procedures.
  • Collaborated with team members to divide workloads and meet established objectives.
  • Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
  • Demonstrated an understanding of all products offered in the store in order to answer customer questions.
  • Maintained a neat and organized work area while adhering to safety standards.
  • Recovered products from multiple departments and returned to correct sales floor locations.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Collaborated with team members to unload cargo efficiently.
  • Using pallet jacks to move pallets to the sales floor for the next shift to stock the sales floor.

Deli Sales Associate

Walmart
Sacramento, CA
03.2014 - 02.2015
  • Assisted customers with deli product selections and recommendations.
  • Prepared and sliced meats, cheeses, and specialty items for customer orders.
  • Maintained cleanliness and organization of deli display cases and work areas.
  • Operated slicing machines and scales to ensure accurate portioning of products.
  • Processed customer transactions using point-of-sale systems efficiently.
  • Collaborated with team members to manage inventory levels and product rotation.
  • Educated customers on product offerings, ingredients, and preparation methods.
  • Resolved customer inquiries and concerns to enhance shopping experience.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of work area throughout shift.
  • Informed customers about specials or new products available at the deli counter.
  • Organized displays of deli items to attract customers' attention.
  • Provided excellent customer service by addressing customer inquiries promptly and accurately.
  • Weighed meats for sale using proper techniques.
  • Prepared food items according to customer orders.
  • Monitored expiration dates on products to ensure freshness.
  • Assisted customers with selecting items from the deli counter.
  • Adhered to all safety procedures related to food preparation and handling.
  • Stocked shelves with deli meats, cheeses, salads, and other products.
  • Tracked inventory levels in order to restock supplies when necessary.
  • Rotated stock on shelves to ensure freshness of product.
  • Replenished condiments during shifts as needed.
  • Operated slicers, scales, and other equipment safely and efficiently.
  • Ensured that all food was served in accordance with health code regulations.
  • Responded to customer questions regarding product availability.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.
  • Served food at take-out counters to provide fast service to waiting guests.

Cashier

Walmart
Sacramento, CA
09.2012 - 03.2014
  • Processed customer transactions accurately and efficiently at busy store locations.
  • Managed cash register operations, ensuring proper cash handling and balancing.
  • Maintained cleanliness and organization of checkout areas for a welcoming environment.
  • Collaborated with team members to streamline checkout procedures during peak hours.
  • Handled customer complaints professionally, resolving issues to ensure satisfaction.
  • Trained new cashiers on register systems and customer service protocols effectively.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Some College (No Degree) - BA Leadership And Management

Bellevue University
Bellevue, NE

Skills

  • Team leadership
  • Customer service
  • Inventory management
  • Compliance training
  • Safety protocols
  • Document management
  • Staff training
  • Quality control
  • Customer communication
  • Visual merchandising
  • Employee engagement
  • Conflict resolution
  • Employee evaluation
  • Employee training
  • Work assignment delegation
  • Workplace safety
  • Regulatory compliance
  • Diversity and inclusion
  • Customer focus
  • Attention to detail
  • Task delegation
  • Problem-solving

Work Type

Full Time

Work Location

On-Site

Timeline

Asset Protection Team Lead

Walmart
06.2024 - Current

Apparel Team Lead

Walmart
05.2023 - 06.2024

CAP 1 Associate

Walmart
09.2017 - 05.2023

Jewelry Sales Associate

Walmart
02.2017 - 09.2017

Deli Sales Associate

Walmart
10.2016 - 02.2017

CAP 2 Associate

Walmart
02.2015 - 10.2016

Deli Sales Associate

Walmart
03.2014 - 02.2015

Cashier

Walmart
09.2012 - 03.2014

Some College (No Degree) - BA Leadership And Management

Bellevue University

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