Timeline
Work History
Overview
Education
Skills
Summary
Work Preference

Christina Jenkins

Customer service
Bossier City,LA

Timeline

Manager - Southfield Grill
09.2013 - 03.2021
Office Assistant - Magnolia tree services
01.2009 - 09.2013
Manager - Discount tobacco outlets
01.2000 - 01.2009
Parkway High School - Diploma , Required
09.1990 - 05.1994

Work History

Manager

Southfield Grill
Bossier city, Louisiana
09.2013 - 03.2021
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Trained staff members on use of POS system.
  • Supervised server staff and simultaneously served personal section of tables.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food inventory and supplies to prevent waste.
  • Set and oversaw weekly and special event menu plans.

Office Assistant

Magnolia tree services
Haughton, LA
01.2009 - 09.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Manager

Discount tobacco outlets
Bossier city, Louisiana
01.2000 - 01.2009
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Trained new employees on proper protocols and customer service standards.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Education

Diploma - Required

Parkway High School, Bossier City, LA
09.1990 - 05.1994

Skills

  • Hiring and Training
  • Following Supervisor Instructions
  • Guest Satisfaction
  • Supervising Employees
  • Equipment Efficiency
  • Cash Handling Expertise
  • Guest Inquiries
  • Inventory Management
  • Managing Appointments
  • Production Preparation
  • Employee Training
  • Administrative Duties
  • Customer Relationship Management
  • Bank Deposit Preparation
  • Safety Awareness

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Work Preference

Work Type

Full Time

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Christina Jenkins Customer service