Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Jerrells

Summary

Experienced customer service professional with a proven track record of delivering exceptional support and solutions. Recognized for reliability, adaptability, and unwavering commitment to team success. Possess strong interpersonal skills and adept at navigating complex customer interactions with ease.

Overview

5
5
years of professional experience

Work History

Fulfillment

Amazon
09.2022 - 10.2023
  • Locate products in warehouse using handheld scanners or picking carts
  • Packaged materials (boxes, bubble wrap ) to prevent damage to products.
  • Moved packed orders to the shipping area for distribution.

Pet Stylist/professional bather

PetSmart
03.2021 - 07.2022
  • Performed grooming services such as bathing, trimming and styling pets according to breed standards and customers request.
  • Address customer concerns or questions regarding the grooming process, pricing and after care.
  • Follow proper safety protocols, such as the use of appropriate grooming equipment and sanitization practices.
  • Perform Administrative duties such as, answering phone calls, scheduling/canceling appointments.

Cashier

Taco Bell
09.2019 - 01.2020
  • Greet customers with a friendly attitude and provide a positive experience.
  • Accurately put in customers orders into the POS system.
  • Handled cash, credit/debit transactions and mobile payments.

Travis County Youth Program

BIG Austin
06.2018 - 08.2018
  • Input financial data into accounting software, spreadsheets or databases (invoices receipts and bills).
  • Maintained physical and digital financial records and ensured they are properly filed for future reference.
  • Maintained a clean work area.

Education

High School Diploma -

McCallum High School
Austin, Texas
05-2019

Certificate -

PetSmart Grooming Academy
Austin, Texas
10.2021

Skills

  • Customer service (Clear friendly, verbal and written communication )
  • Data Entry
  • Microsoft office (Word, excel and outlook)
  • Cash Handling
  • Adaptability

Timeline

Fulfillment

Amazon
09.2022 - 10.2023

Pet Stylist/professional bather

PetSmart
03.2021 - 07.2022

Cashier

Taco Bell
09.2019 - 01.2020

Travis County Youth Program

BIG Austin
06.2018 - 08.2018

High School Diploma -

McCallum High School

Certificate -

PetSmart Grooming Academy

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