Christina Johnson
Oxford,Massachusetts
Summary
Highly motivated Small Business Owner with 5 years of entrepreneurial experience. And 14 years of customer service involvement. Hardworking employee skilled in multitasking, time management and is comfortable working independently as manager and leader or as a team member. Also a Professional Animal Care Provider with strong capabilities in ensuring pets' safety and happiness. Skilled in managing multiple dogs, understanding animal behavior, and adapting to their changing needs. Known for strong communication and a genuine passion for animal welfare.
Overview
10
10
years of professional experience
Work History
Dog Walker
Rover
03.2024 - Current
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Expanded client base through effective word-of-mouth and social media marketing.
Business Owner/Operator
Pivot Nutrition
02.2020 - 07.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Trained and motivated employees to perform daily business functions.
Co-Owner/Operator
Max Impact Nutrition
06.2019 - 08.2020
- Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.
- Collaborated with co-owner to develop strategic plans for business expansion and increased profitability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Server/Trainer
The Cheesecake Factory
05.2014 - 08.2019
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Oxford High School
Oxford, MA05.2012
Skills
- Employee Development
- Customer Service
- Driven and Determined
- Coaching and Mentoring
- Strategic Decision-Making
- Training and Development
- Honest and Trustworthy
- Reliability and punctuality
- Excellent Communication
- Basic Animal Care
- Physical Strength
- Animal Nutrition
Affiliations
- Part of multiple softball teams my whole life - growing up and currently
- Gym goer and hiker with my puppy
- Travel Lover
- Music
Accomplishments
- many awards as a competitive dancer growing up
- awarded game balls as an all star softball player
- employee of the month at The Cheesecake Factory
- earned a promotion to train new employees at all jobs
Timeline
Dog Walker
Rover
03.2024 - Current
Business Owner/Operator
Pivot Nutrition
02.2020 - 07.2023
Co-Owner/Operator
Max Impact Nutrition
06.2019 - 08.2020
Server/Trainer
The Cheesecake Factory
05.2014 - 08.2019
High School Diploma -
Oxford High School
Similar Profiles
Samantha HillisSamantha Hillis
Dog Care Provider at RoverDog Care Provider at Rover
ZaMarie DominguezZaMarie Dominguez
Dog Sitter at RoverDog Sitter at Rover
Jordan PotterJordan Potter
Dog Walker at RoverDog Walker at Rover