CHRISTINA JOHNSON
Joshua,TX
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as dependable and hardworking by both peers and superiors. I can be relied upon to help your company achieve its goals and create a team atmosphere.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caterer/Wait Staff/Bartender
West Wind Catering
05.2009 - Current
- Utilized social media and communications platforms to promote company, showcase events, and generate clientele
- Coordinated services for events with departmental leaders, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
- Decorated facility and organized furniture and equipment to foster visualization of celebratory theme for events
- Operated point-of-sale system and performed other cash-handling functions
- Worked with Fort Worth Syndicate, Women's Junior League, and Will Rodgers Colosseum, Rivercrest Country Club, and other large companies for weddings, galas, and other special events
- Exhibited excellent guest service skills by greeting patrons promptly and cordially and utilizing extensive knowledge of alcoholic beverages during events
- Monitored food preparation, serving techniques, and fine dining etiquette to ensure that proper dining procedures were followed for both large events and take-out orders
Head Barista
Bon Appétit Management
11.2022 - 05.2024
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Ensured compliance with health code regulations by maintaining strict cleaning protocols within the cafe.
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
- Consistently met or exceeded daily sales targets by promoting seasonal specials and limited-time offers.
Server
The Woodshed Smokehouse
03.2019 - 10.2022
- Delivered customer checks and securely processed credit card or cash payments
- Exercised focus and concentration to keep track of tables, multitask, and remember orders in a fast-paced environment
- Memorized menu to help diners make informed meal choices and informed kitchen of special dietary needs or requests to deliver personalized meal options
- Skilled in using both Aloha and Toast POS
- Maintained records of completed training and required recertifications and assigned instructors to conduct training
Assistant Manager
The Art Barn Studio/The Creative Brush
02.2012 - 01.2019
- Scheduled and planned parties/events weekly and promoted studio through online and in-person events
- Interviewed potential employees
- Kiln work/knowledge
- Childcare/worked daily with children
- Successful in local level sales and customer service skills and experience
- Conducted audits of inbound and outbound shipments and verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages
- Operated cash register and POS to process sales transactions and handle payments
Education
Associate of Arts -
Tarrant County College
Ft Worth, TX05.2013
Bachelor of Graphic Design -
The Art Institute of Fort Worth
Ft Worth, TX05.2012
High School Diploma -
Joshua High School
Joshua, TX05.2011
Skills
- Organized
- Strong Work Ethic
- Problem Analysis and Solving Skills
- Adaptable
- Dependable
- Efficient and Detail-Oriented
- Versed in Microsoft Word
- Versed in Excel
- Versed in PowerPoint
- Cash handling
- Memory retention
- Customer service
- Strong multitasking
Certification
- TABC
- Food Handlers
- CPR
Timeline
Head Barista
Bon Appétit Management
11.2022 - 05.2024
Server
The Woodshed Smokehouse
03.2019 - 10.2022
Assistant Manager
The Art Barn Studio/The Creative Brush
02.2012 - 01.2019
Caterer/Wait Staff/Bartender
West Wind Catering
05.2009 - Current
Associate of Arts -
Tarrant County College
Bachelor of Graphic Design -
The Art Institute of Fort Worth
High School Diploma -
Joshua High School
- TABC
- Food Handlers
- CPR
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