Christina Johnson
Kissimmee,FL
Summary
Proactive and reliable Bus Operator with a strong focus on team collaboration and effective communication. Proven ability to navigate complex situations, uphold safety protocols, and deliver outstanding service in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Bus Operator
Metropolitan Transit Authority (MTA)
07.2023 - 05.2026
- Operate buses safely under MTA, DOT, and NYS traffic regulations.
- Assist passengers including seniors and disabled riders, ensuring ADA-compliant boarding.
- Maintain strict schedule adherence while navigating traffic and route changes.
- Perform pre-trip and post-trip inspections ensuring safety readiness.
- Respond to emergencies and incidents with trained judgment.
Administrative Assistant
Brooklyn Community Services (BCS)
01.2023 - 07.2023
- Managed scheduling, recordkeeping, and office operations.
- Supported front desk and coordinated communication.
- Maintained confidentiality and handled sensitive information.
Customer Service Assistant
Duane Reade
02.2019 - 01.2023
- Delivered excellent customer service.
- Maintained store organization and inventory flow.
Education
B.A. - Liberal Arts
Borough of Manhattan Community College
New York, NYSkills
- CDL Class B (Passenger Endorsement, No Air Brake Restriction)
- Customer Service & Client Relations
- Administrative Support & Office Operations
- Multitasking & Prioritization
- Transit Safety & DOT Compliance
- Emergency Response & Incident Reporting
- Schedule Adherence & Route Navigation
- Team Collaboration & Communication
Timeline
Bus Operator
Metropolitan Transit Authority (MTA)
07.2023 - 05.2026
Administrative Assistant
Brooklyn Community Services (BCS)
01.2023 - 07.2023
Customer Service Assistant
Duane Reade
02.2019 - 01.2023
B.A. - Liberal Arts
Borough of Manhattan Community College