Summary
Overview
Work History
Education
Skills
Introduction
References
Training
Affiliations
Timeline
Generic
CHRISTINA JONES

CHRISTINA JONES

Waynesville,MO

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

8
8
years of professional experience

Work History

CLINICAL HYPNOTHERAPIST

SELF-EMPLOYED
10.2020 - Current
  • Guide clients into rewiring and transforming limiting subconscious beliefs.
  • Maintained accurate records of client sessions, progress, and outcomes for continued quality improvement efforts in therapy delivery.
  • Provided compassionate support to clients navigating difficult life transitions or coping with grief and loss using specialized hypnotic techniques.
  • Conducted thorough assessments to identify root causes of clients'' issues and determine appropriate interventions.
  • Improved patient well-being by addressing a wide range of concerns, including stress management, anxiety reduction, and overcoming phobias.
  • Fostered positive change by helping clients replace negative thought patterns with healthier perspectives during hypnotherapy sessions.

SCHEDULING COORDINATOR

OLYMPIA ORTHOPAEDICS
03.2020 - 10.2021
  • Scheduled patients through a high-volume call center
  • Consulted with physicians on patient care and scheduling
  • Processed referrals
  • Maintained medical records and staff availability.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.

ER REGISTRAR

BONNER GENERAL HEALTH
11.2018 - 03.2020
  • Maintained patient records
  • Created Covid protocol for ER administration and nursing intake staff
  • Collaborated with other departments within the hospital and other hospitals for patient care and transfers
  • Routed calls to the appropriate departments
  • Managed stroke and code protocols
  • Scheduled and managed physician orders
  • Managed patient records
  • Managed weekend house.
  • Used electronic systems to enter provider orders and retrieve test results.
  • Maintained strict confidentiality of personal health information according to HIPAA regulations, safeguarding patient privacy rights.
  • Coordinated with insurance companies to verify coverage and facilitate billing processes, reducing financial stress for patients.
  • Served as a liaison between patients, families, and medical staff, fostering clear communication during critical moments.
  • Enhanced patient care by efficiently managing medical records and maintaining accurate documentation.
  • Collaborated with medical staff to ensure timely treatment for critically ill patients.
  • Implemented daily audits of registration data entry processes to identify potential areas for improvement and enhance overall efficiency within the ER department.
  • Assisted physicians with obtaining necessary authorizations for emergency medical treatments, expediting critical care delivery.
  • Streamlined emergency room admissions process, resulting in reduced patient wait times.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

BILLING SPECIALIST & LEGAL ASSISTANT

SPECTRUM ORTHOTICS & PROSTHETICS
03.2016 - 09.2018
  • Composed legal memos, letters, reports, and other correspondence for insurance lawsuits and appeals
  • Researched laws and
  • Scheduled patient appointments
  • Managed CEO's calendar
  • Performed personal assistant duties as requested for the CEO
  • Insurance Billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.

Education

ASSOCIATE OF SCIENCE IN CRIMINAL JUSTICE -

AIU
01.2016

ASSOCIATES OF PARALEGAL -

National Paralegal
01.2013

Skills

  • Suicide prevention
  • HIPPA Compliance
  • Calendar Management
  • Client Relations
  • Interviewing Clients
  • Client Support
  • Office Management
  • Exceptional telephone etiquette
  • Case Management
  • Legal Research
  • Database Support
  • File and Records Management
  • Customer Management
  • Administrative Support
  • Project Management
  • Legal Documentation Prep
  • Public Speaking Confidence
  • Goal Setting and Achievement
  • Scheduling/Planning
  • Microsoft Office

Introduction

Having been continuously recognized for my adaptability, strong problem-solving skills, communication, attention to detail, and creativity, I believe I would prove to be a true asset to your company. I am a quick learner and I truly believe that there is nothing that I cannot learn if given the opportunity. I appreciate your time, consideration, and I look forward to hearing from you.

References

AVAILABLE UPON REQUEST

Training

  • Accounts receivable.
  • Coding.
  • Performed MA duties.
  • Patient Intake.
  • Insurance verifications.
  • Legal research.
  • Insurance Contracting.
  • Patient Management.
  • Inventory Management.
  • Rapid Transformational Therapy
  • RTT CLINICAL HYPNOTHERAPIST | 2021
  • RTT HYPNOTHERAPY PRACTITIONER | 2020

Affiliations

  • Find Me

Timeline

CLINICAL HYPNOTHERAPIST

SELF-EMPLOYED
10.2020 - Current

SCHEDULING COORDINATOR

OLYMPIA ORTHOPAEDICS
03.2020 - 10.2021

ER REGISTRAR

BONNER GENERAL HEALTH
11.2018 - 03.2020

BILLING SPECIALIST & LEGAL ASSISTANT

SPECTRUM ORTHOTICS & PROSTHETICS
03.2016 - 09.2018

ASSOCIATE OF SCIENCE IN CRIMINAL JUSTICE -

AIU

ASSOCIATES OF PARALEGAL -

National Paralegal

Similar Profiles

CREATE PROFILE
CHRISTINA JONES