Christina Jones
Oxford,MS
Summary
Dynamic team player with a proven track record at Aramark, excelling in customer service and complaint resolution. Recognized for enhancing workflow efficiency and training new staff. Skilled in cash handling and fostering strong relationships, contributing to a positive work environment and increased customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Aramark
Oxford
08.2024 - Current
- Maintained records of daily activities, contributing to accurate reporting and inventory tracking.
- Collaborated with team members to streamline operations and enhance workflow efficiency.
- Assisted in food preparation, ensuring adherence to safety and sanitation standards.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Cashier
Cookout Restaurant
Oxford, MS
06.2025 - 02.2026
- Processed customer transactions accurately, ensuring efficient service during peak hours.
- Managed cash register operations, maintaining balanced cash drawers throughout shifts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in training new staff on register procedures and customer engagement techniques.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Server
IHOP Diner
Oxford, MS
05.2025 - 11.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu knowledge, customer interaction, and operational procedures.
Team Member
Wendy’s Restaurant
Oxford, MS
06.2023 - 08.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality throughout shifts.
- Supported inventory management by restocking supplies and monitoring stock levels regularly.
- Trained new staff on operational procedures and best practices for food handling.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Lafayette High School
Oxford, MS05.2024
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail
Collaboration and teamwork
Following instructions
Cash handling
Cleaning
Flexible schedule
Leadership qualities
Workplace safety
Money handling
Computer skills
Heavy lifting
Creativity and innovation
Organizing work stations
Goal setting and achievement
Product knowledge
Training and mentoring
Complex Problem-solving
Complaint resolution
Relationship building
Team building
Sales expertise
Facility cleaning
Area and facility cleaning
Sales and marketing
Task prioritization
Staff education and training
Quality inspections
Conflict resolution
Social media expertise
Chemical handling
Parts labeling
Lift number pounds
Data entry
Quality assurance
Safety
Workflow optimization
Equipment inspection
Multitasking
Active listening
Time management
Flexible and adaptable
Multitasking Abilities
Excellent communication
Analytical thinking
Organizational skills
Decision-making
Written communication
Google drive
Teamwork
Reliability
Team collaboration
Creative thinking
Effective communication
Customer communication
Timeline
Cashier
Cookout Restaurant
06.2025 - 02.2026
Server
IHOP Diner
05.2025 - 11.2025
Team Member
Aramark
08.2024 - Current
Team Member
Wendy’s Restaurant
06.2023 - 08.2024
High School Diploma -
Lafayette High School