Summary
Overview
Work History
Education
Skills
Additional Information
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Timeline
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CHRISTINA JUAREZ

Oklahoma City,OK

Summary

Criminal Justice graduate from the University of Phoenix with a focus on teamwork and collaboration. Demonstrated success in fast-paced environments, known for self-motivation and meeting deadlines efficiently. Seeking to enhance professional growth and make a positive impact within a team-oriented organization.

Overview

18
18
years of professional experience

Work History

Team Lead

Walmart
05.2022 - 01.2025
  • Managing department, training, unloading freight, executing daily plans to team daily, customer service, covering for other staff during PTO and absences, merchandising, stocking, tasks given by upper management, ensuring employees are completing their computer based learning and assigned role training, monitoring employees attendance and work performance
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Store Manager

Dollar General
08.2017 - 09.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Sales Associate/Cashier/Customer Service

Hobby Lobby
09.2007 - 08.2015
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Managed efficient cash register operations.

Cashier

Wal-Mart
12.2006 - 07.2007
  • Cashiering, maintaining excellent customer service, executing daily tasks/projects provided by the manager-on-duty, cleaning workstation when not busy, and helping other colleagues in their departments.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Oklahoma City, OK
10.2015

Associate of Arts - Criminal Justice

University of Phoenix
Oklahoma City, OK
07.2013

Skills

  • Planograms
  • Payroll
  • Merchandising
  • Microsoft Office
  • Computer skills
  • Retail Management
  • Freight Experience
  • Microsoft Word
  • Microsoft Powerpoint
  • Computer literacy
  • Organizational skills
  • Communication skills
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Workplace safety
  • Influencing skills
  • Relationship building
  • Invoice verification
  • Employee training
  • Task delegation
  • Loss prevention
  • Work assignment delegation
  • Teamwork and collaboration
  • Team supervision
  • Team motivation
  • Goal setting
  • Leading team meetings
  • Cash handling
  • Overseeing daily activities
  • Documentation and reporting
  • Overtime management
  • Multitasking
  • Active listening

Additional Information

Very knowledgeable on how to operate a computer, receiving and sending e-mails, the ability to accurately use Microsoft Powerpoint, Word, Publisher, and OneNote. Have brief training during college on Microsoft Excel. Excellent Words Per Minute(WPM) of 65.

<Enter your own>

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Team Lead

Walmart
05.2022 - 01.2025

Assistant Store Manager

Dollar General
08.2017 - 09.2019

Sales Associate/Cashier/Customer Service

Hobby Lobby
09.2007 - 08.2015

Cashier

Wal-Mart
12.2006 - 07.2007

Associate of Arts - Criminal Justice

University of Phoenix

Bachelor of Science - Criminal Justice

University of Phoenix

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