Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Christina Kim

Assistant Boutique Manager
NY

Summary

Dynamic, results-driven leader dedicated to enhancing client experiences through strategic engagement and effective relationship building. Proven ability to foster collaboration across teams, driving initiatives that align with client needs and business objectives. Committed to leveraging insights and innovative strategies to create meaningful connections that elevate overall satisfaction and loyalty. Expertise in cultivating strong partnerships that contribute to long-term success and growth.

Overview

11
11
years of professional experience

Work History

Associate Director, Client Development

Chanel
New York, NY
10.2024 - Current

- Implement strategies to deepen top client penetration by identifying effective engagement and relationship-building initiatives resulting in double digit growth in sales and VIC clients.

- Drive a clienteling appointment based culture to further engage teams, elevate client experience and business development.

- Coordinated efforts with VIC, Events, Client Intelligence, Marketing, Merchandising, High-End Business Development, and Education teams to drive alignment on priorities and enhance client development initiatives.

- Cultivate relationships with stakeholders to enhance brand advocacy and client retention.

Manager, Client Development

Chanel
New York, NY
03.2023 - 09.2024

- Designed and implemented strategic initiatives to optimize priorities and facilitate effective communication in pursuit of business objectives across KPI's (Voice of Client, Retention, Cross Shop, Sales)

- Develop leaders and advisors on clienteling, storytelling, connecting with clients, building relationships and client journeys.

- Action plan across all client tiers to ensure precise engagement through events, collection launches and client lifestyle.

- Oversaw client engagement calendar and managed entertainment and gifting budget at leading boutique.

- Host clients at local events and Fashion Shows in Paris.

Assistant Manager, Lease Relationship

Chanel
09.2021 - 02.2023

- Oversee and implemented structure, guidelines, and process for leased partnerships in top performing multi-brand business store. - Maintaining and cultivating relationships with Saks NY management as well as sales consultant population of 350.

- Translated the company's overarching vision and strategy in a way that resonates with the team and enhances client experience.

- Developed and lead team of 11 with focus of training and coaching to maintain strong buy in and career growth.

Manager, Ready to Wear

Louis Vuitton
03.2015 - 11.2020

- Lead Client Development and Client Relations initiatives.

- Oversaw client gestures and events including the nomination process for High Jewelry, High Watchmaking and Women's Fashion Show events.

- Ample experience in in-store events, International High Jewelry, High Watchmaking and Fashion Shows.

- Attended and supported High Jewelry in LA (2018), High Jewelry Japan (2019), High Jewelry/High Watchmaking Prague (2019), Cruise Show 2020

- Oversaw Women's Ready to Wear business, consignments and top client engagement and recruitment.

Education

Some College (No Degree) - Business Management

Baruch College
New York, NY

Skills

  • Client Development and Relations
  • Client Analytics and Strategy
  • Business Analytics and Retail Performance
  • Team Management
  • Microsoft Office Suite

Languages

  • English
  • Korean

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Associate Director, Client Development

Chanel
10.2024 - Current

Manager, Client Development

Chanel
03.2023 - 09.2024

Assistant Manager, Lease Relationship

Chanel
09.2021 - 02.2023

Manager, Ready to Wear

Louis Vuitton
03.2015 - 11.2020

Some College (No Degree) - Business Management

Baruch College

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