Hi, I’m
Christina Klehfoth
Evansville,WI
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Driven by a results-focused approach, and leveraging analytical skills and teamwork capabilities to enhance data accuracy and operational efficiency. Through cross-functional collaboration and implementing automated solutions, significantly improving processes. Adeptness in requirements gathering and problem-solving abilities ensured the delivery of high-quality, impactful outcomes.
Overview
10
years of professional experience
Work History
Optum
Associate Business Systems Analyst
2023.04 - Current (1 year & 5 months)
Job overview
- Assessed business requirements to create focused solutions.
- Trained business personnel in use of systems.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Facilitated knowledge sharing by creating centralized data repository accessible to all relevant parties.
- Enhanced data accuracy by automating data, significantly reducing manual errors.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
- Enhanced team's analytical capabilities with training on latest data analysis tools and techniques.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Collaborated with stakeholders to identify business needs and data sources.
- Optimized data access and storage to improve performance of analytics systems.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
- Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
Change Healthcare
Build Analyst
2018.01 - Current (6 years & 8 months)
Job overview
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Enhanced data accuracy by meticulously validating and updating customer information in database.
- Optimized operational efficiency by redesigning workflow processes.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Reduced errors in data entry, instituting rigorous quality control checks.
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
National Decision Support Company
Business Systems Analyst
2014.10 - Current (9 years & 11 months)
Job overview
- Assessed business requirements to create focused solutions.
- Trained business personnel in use of systems.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
- Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
- Created and maintained standard operating procedures governing system functions and features.
- Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
- Improved business processes by analyzing system requirements and implementing effective solutions.
- Collected, defined and analyzed business requirements.
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Conducted training sessions to empower users with the knowledge necessary to utilize systems effectively.
- Gathered, reviewed and reported on findings.
Education
Oregon High School , Oregon, WI
High School Diploma
03.2006
Skills
- Process Documentation and Workflow Analysis
- User Acceptance Testing/Product Development
- Personnel Training
- Data Mapping and Analysis
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
- Relationship and Team Building
- Task Prioritization
- Analytical Skills and Thinking
Reading, hiking, cooking, baking
In my free time I enjoy reading and hiking, and especially take pleasure in cooking and baking.
Languages
English
Native or Bilingual
Software
Excel
Word
Power Point
Access
Salesforce
Metabase
Confluence
Spotfire
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home option401k matchPaid time offFlexible work hoursInterests
SQL
Macro
VBA
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Business Systems Analyst
Optum
2023.04 - Current (1 year & 5 months)
Build Analyst
Change Healthcare
2018.01 - Current (6 years & 8 months)
Business Systems Analyst
National Decision Support Company
2014.10 - Current (9 years & 11 months)
Oregon High School
High School Diploma
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