Christina Koulouris
Tucson,AZ
Summary
Experienced executive with two decades of leadership in operations, finance, and compliance in both nonprofit and Fortune 100 settings. Focused on translating mission into measurable results, driving operational efficiency, and scaling impactful initiatives. Demonstrated ability to create strategic frameworks and lead diverse, remote teams committed to community engagement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Vice President of Operations
BEACON GROUP, INC.
01.2022 - Current
- Company Overview: Nonprofit Organization Supporting Individuals with Disabilities
- Grew projected revenue by $1M over two years by securing contracts with new government and private sector clients.
- Conducted internal audits identifying over $200K in financial discrepancies; established controls to prevent recurrence.
- Improved audit scores from 64.3% to 98.7% in six months through training and process enhancements.
- Secured high-impact accreditations that expanded eligibility for municipal and federal programs.
- Updated and renegotiated contracts to align with mission values and cost containment goals.
- Led monthly review board meetings to ensure cross-departmental alignment and operational transparency.
- Reduced product costs by 37% and operational costs by 56% through strategic planning and systems optimization.
- Implemented HR and finance system automation, improving efficiency and visibility organization-wide.
Operations VP, Business Risk and Control Officer
CITIBANK
01.2015 - 01.2022
- Directed cross-enterprise risk management and operational controls across retail banking and mortgage divisions.
- Introduced automated compliance monitoring systems to strengthen governance and reduce audit findings.
- Partnered with internal audit and legal to proactively address regulatory shifts.
- Mentored team leads on regulatory frameworks, operational discipline, and risk mitigation strategies.
Progressive Risk & Operations Leadership Roles
CITIMORTGAGE
01.2007 - 01.2015
- CMIS Business Control Manager | 2013 – 2015
- Developed and implemented risk mitigation plans that improved audit readiness and control integrity.
- Automated financial risk tracking and introduced reporting dashboards for executive oversight.
- Sr. Lead Analyst, Data Quality & Reporting | 2012 – 2013
- Standardized data accuracy protocols and optimized audit workflows across key departments.
- Leveraged BI tools to identify risk trends and support leadership in real-time decision-making.
- Homeowner Support Specialist Lead | 2007 – 2012
- Launched and managed a live chat platform that improved customer engagement and loan retention.
- Supervised home equity loan operations and drove improvements in processing speed and service quality.
- Developed and coached a high-performing service team focused on compliance and customer outcomes.
Education
Accounting And Finance
Pima Community College
Tucson, AZ05.2026
Bachelor of Science - Biochemistry
Loyloa
Chicago, IL05.2006
Skills
- Office 365 applications
- Project management tools
- Financial software expertise
- Cloud services proficiency
- Collaboration platforms
Certification
- PMP-Equivalent Project Leadership
- Lean Six Sigma Practitioner
- Certified Risk and Compliance Professional (CRCP – In Progress)
Languages
Greek
Full Professional
Spanish
Limited Working
CORE COMPETENCIES
- Nonprofit & Government Operations
- Mission-Aligned Strategic Leadership
- Financial Forecasting & Revenue Growth
- Risk, Audit & Compliance Oversight
- DEI & Remote Culture Stewardship
- HR & Workforce Development
- Cross-Functional Team Collaboration
- Policy Governance & Board Reporting
MISSION COMMITMENT
- Nonprofit leadership rooted in service, access, and equity
- Deep nonprofit and civic-sector leadership experience
- Builder of systems that scale public service and community transformation
- Advocate for inclusive hiring, talent development, and community-led solutions
- Committed to operational excellence as a platform for civic and social impact
Timeline
Vice President of Operations
BEACON GROUP, INC.
01.2022 - Current
Operations VP, Business Risk and Control Officer
CITIBANK
01.2015 - 01.2022
Progressive Risk & Operations Leadership Roles
CITIMORTGAGE
01.2007 - 01.2015
Accounting And Finance
Pima Community College
Bachelor of Science - Biochemistry
Loyloa
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Desired Job Title
Vice President of OperationsOperations VP, Business Risk and Control OfficerProgressive Risk & Operations Leadership RolesWork Type
Full TimeContract WorkPart TimeGig WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Healthcare benefitsWork from home optionPaid sick leaveTeam Building / Company RetreatsPaid time offCompany CultureCareer advancementWork-life balancePersonal development programs401k matchStock Options / Equity / Profit Sharing4-day work weekAffiliations
- Project Management Institute
- International Association of Administrative Professionals
- Toastmasters
- American Society of Safety Professionals
- Association of Information Technology Professionals
- Society of Human Resource Management
- APICS – Association for Supply Chain Management
- Freemason
- Jaycees
Software
Microsoft
Similar Profiles
Nirav Kamleshbhai NaikNirav Kamleshbhai Naik
Quality Control Chemist at Vector Biotek pvt ltd (Beacon group of companies).Quality Control Chemist at Vector Biotek pvt ltd (Beacon group of companies).
Frank BustamanteFrank Bustamante
Job Coach at Beacon GroupJob Coach at Beacon Group
Mya LepardMya Lepard
Employee Benefits Administrator at The Beacon Group of CompaniesEmployee Benefits Administrator at The Beacon Group of Companies
Analyse TapiaAnalyse Tapia
Merchandise Team Lead at American Eagle OutfittersMerchandise Team Lead at American Eagle Outfitters
Grace MadisonGrace Madison
Director at Creative Kids Preschool LLCDirector at Creative Kids Preschool LLC