Christina Landero
La Feria,TX
Summary
Hardworking and passionate candidate with evidence of 6 years experience in working in shelter providing administrative services, and quality patient care to infants, children, adolescents, and young adults under the age of 18. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Ability to handle multiple projects simultaneously with a high degree of accuracy and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Service Specialist
Compass Connection Cameron
2022.12 - 2023.05
- Patient focus: Male children 5 years - 17 year olds.
- Prepared patient charts by properly filing charts and transcribing pertinent information.
- Disinfected tools, equipment and surfaces between patients.
- Document patient complaints, and provide over the counter medication.
- Labs, vitals, restocking supplies, inventory checks, Faxing documents, sending encrypt emails, and setting appointments, filing, and creating charts.
- knowledgeable on working on UCPortal, PointClickCare, Point Comfort Underwriters, Quest Diagnostics, Clinical Pathology Laboratories(CPL), TridentConnect, Salesforce.
Medical Assistant Specialist
CHS Comprehensive Health Services
2019.08 - 2022.11
- Patient focus: Teen Mom (Young and Pregnant) infants, children, from age newborn to 17 year of age.
- Document patient complaint and provide over the counter medication.
- Triage patients provide first aid to patients for any injury's.
- Labs, blood draw, vitals, transcribing, and documenting doctors orders.
- Faxing documents, sending encrypt emails, and setting appointments, filing, and creating charts.
- Giving proscribed medication to patients during proscribed hours, and accurately keeping count, and storing away medication behind double lock.
- knowledgeable on working on UCPortal, Point Comfort Underwriters, Quest Diagnostics, Clinical Pathology Laboratories(CPL), TridentConnect.
Medical Assistant Technician
BCFS Health And Human Services
2018.05 - 2019.07
- Patient focus: Male Children, from age 5 to 17 year of age.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure temperature, and weight.
- Giving proscribed medication to patients during proscribed hours, and accurately keeping count of every medication administered to patient.
- Performed clerical duties, such as uploading important documents into patient chart, data entry, answering phones and filing.
- knowledgeable on working on Portal, Point Comfort Underwriters, WEBEOC, Health force.
Medical Assistant
International Educational Services
2017.12 - 2018.03
- Patient focus: Teen Mom (Young and Pregnant) infants, children, from age newborn to 17 year of age.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure, temperature and weight.
- Scheduled appointments, registered patients chart for admission.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant Extern
Mercedes Pediatric
2016.12 - 2017.03
- Patient focus: infants, children, adolescents, and young adults, and 18 year olds.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected vitals and current complaints, and updated new patient information to medical file.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Measured patient spirometry.
- Maintained detailed records of test results by entering data and patient information into computer.
Customer Service Representative Agent
Advanced Call Center Technologies LLC
2014.10 - 2015.05
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
Correctional Officer
TDCJ. William G. McConnell Unit
2013.02 - 2013.08
- Escorted inmates to and from cells, recreation, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Education
No Degree - Medical Assisting
South Texas Vocational Technical Institute
1600 N Westgate Dr Ste 400, Weslaco, TX 7859906.2017
High School Diploma -
Mercedes Early College Academy
837 S Ohio, Mercedes, Texas06.2012
Skills
- Medical Terminology
- Patient Intakes, Answering Calls and Appointment Scheduling
- Restocking Lab Supplies
- Pulmonary Function Tests (PFTs), and Nebulizer Treatment
- Direct Patient Care
- Customer Service, and Telephone Etiquette
- Administering Medications
- BLS Certified
- Wound Care or Wound Dressing
- Phlebotomy, Antigen Testing, and Specimen Collection
- Email Communication, and Faxing
- Proper Waste Disposal
- Data Recording
- Computer Proficiency
Certification
(BLS) Basic Life Support# 225413545305 Renew by 03/2024
National Registered Certified Medical Assistant: Certification# 142120 Awarded: 12/16/2016 expiration date: 12/15/2024
Timeline
Medical Service Specialist
Compass Connection Cameron
2022.12 - 2023.05
Medical Assistant Specialist
CHS Comprehensive Health Services
2019.08 - 2022.11
Medical Assistant Technician
BCFS Health And Human Services
2018.05 - 2019.07
Medical Assistant
International Educational Services
2017.12 - 2018.03
Medical Assistant Extern
Mercedes Pediatric
2016.12 - 2017.03
Customer Service Representative Agent
Advanced Call Center Technologies LLC
2014.10 - 2015.05
Correctional Officer
TDCJ. William G. McConnell Unit
2013.02 - 2013.08
No Degree - Medical Assisting
South Texas Vocational Technical Institute
High School Diploma -
Mercedes Early College Academy