Christina Langley
Franklin,NC
Summary
Organized team player and dependable candidate successful at managing multiple projects simultaneously with a high degree of accuracy while maintaining a positive attitude. Willingness to take on added responsibilities to meet team goals while maintaining personal accountability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Technologies Buyer
Eastern Band Of Cherokee Indians
06.2018 - Current
- Designed and implemented process improvements to streamline purchasing process.
- Negotiated contracts with vendors, securing best prices and terms for materials, equipment and services.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Managed and maintained purchase orders and invoices.
- Developed and improved account relationships.
- Researched and identified new suppliers and vendors.
- Proven ability to learn quickly and adapt to new situations.
Procurement Officer
Macon County Public Health
08.2015 - 06.2019
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
- Evaluated internal needs and developed plans for maintaining optimal supply levels and implemented policies for cost control.
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Managed time efficiently in order to complete all tasks within deadlines.
- Utilized software to order, track and invoice product shipments.
Chiropractic Office Manager
Barnes Wellness Center
12.2014 - 08.2015
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained confidentiality of patient finances, records, and health statuses.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to insure timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Patient Financial Services/Insurance Biller
Duke Lifepoint Hospital
05.2012 - 12.2014
- Researched billing errors and discrepancies to initiate corrective action.
- Modified, updated and processed existing policies.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Worked with customer to create debt repayment plan based on current financial condition.
- Posted payments to accounts and maintained records.
Patient Access Specialist
Angel Medical Center
11.2011 - 05.2012
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
Assistant Manager
Security Finance, Financial Services
12.2010 - 10.2011
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Maintained strict confidentiality of bank records and client information.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Developed individualized training plans to achieve staff readiness.
Office Manager
Tarheel Water Treatment, Inc.
04.2003 - 12.2010
- Completed daily functions including account tracking, payroll and wage allocations, budgeting, cash deposits, banking reconciliations, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Developed and implemented onboarding and orientation programs for new employees, trained workers in proper methods, equipment operation and safety procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Resolved customer issues and followed problems through to obtain customer satisfaction.
- Maintained and processed invoices, deposits, and money logs.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
Education
Bachelor of Science - Finance
Western Carolina University
Cullowhee, NC 05.2024
Bachelor of Science - Business Administration And Law
Western Carolina University
Cullowhee, NC08.2021
Associate of Science - Business Administration
Southwestern Community College
Sylva, NC12.2015
Associate of Arts - Cosmetology
Southwestern Community College
Sylva, NC12.2006
Skills
- Purchasing Expertise
- Budgets and Forecasting
- Purchase Order Management
- Financial Management
- Contract Negotiation
- GL and Journal Entries
- Strategic Planning
- Accounts Payable
- Invoice Processing
- Vendor Relations
- Verbal and Written Communication Skills
- MS Office, Quickbooks, Munis
Accomplishments
During a crippling cyberattack in December 2019 I was one of the first five employees given computer access because of the critical nature of my position. My accounts payable skills, procurement experience, and Munis software knowledge helped assist the tribal government to be able to successfully process payments to vendors, employees, and tribal members per capita distributions without disruption.
Certification
- CNP - Certified Notary Public (2011)
- North Carolina Cosmetology License - (2000)
Timeline
Technologies Buyer
Eastern Band Of Cherokee Indians
06.2018 - Current
Procurement Officer
Macon County Public Health
08.2015 - 06.2019
Chiropractic Office Manager
Barnes Wellness Center
12.2014 - 08.2015
Patient Financial Services/Insurance Biller
Duke Lifepoint Hospital
05.2012 - 12.2014
Patient Access Specialist
Angel Medical Center
11.2011 - 05.2012
Assistant Manager
Security Finance, Financial Services
12.2010 - 10.2011
Office Manager
Tarheel Water Treatment, Inc.
04.2003 - 12.2010
Bachelor of Science - Finance
Western Carolina University
Bachelor of Science - Business Administration And Law
Western Carolina University
Associate of Science - Business Administration
Southwestern Community College
Associate of Arts - Cosmetology
Southwestern Community College
- CNP - Certified Notary Public (2011)
- North Carolina Cosmetology License - (2000)
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