Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Equipment Technician
Baptist Health
Jacksonville, FL
05.2023 - Current
Communicated with clients during service calls for top-quality customer service
Analyzed and interpreted data from facilities equipment
Disinfected environmental equipment
Monitored environmental conditions around machinery to ensure safe operation at all times
Observed safety protocols and farming best practices to maximize performance and prevent unnecessary production delays.
Customer Service Representative
Solera
Jacksonville, FL
06.2021 - 02.2023
Consulted with customers to resolve service and billing issues
Fielded customer complaints and queries, fast-tracking for problem resolution
Performed administrative tasks such as filing paperwork, updating databases and generating reports