Christina Lee
Raleigh,NC
Summary
Highly motivated and dedicated RN with over seventeen years of nursing experience. Seeking an RN Administrative Coordinator position where I can leverage my critical thinking, leadership, and communication skills to support effective operations and high-quality patient care.
Overview
3
3
Certifications
26
26
years of professional experience
Work History
Hospice Home RN
Transitions LifeCare
03.2024 - Current
- Precepted students and new staff, training them for charge nurse roles to enhance team competency
- Demonstrated proficiency in managing symptoms associated with various end-stage diseases (e.g., pain, dyspnea, nausea/vomiting, terminal agitation)
- Supported patients'/families' emotional well-being by providing counseling, active listening, and therapeutic communication
- Participated in interdisciplinary team meetings to discuss patient cases, review treatment plans, and address any concerns or challenges
- Responded promptly to changes in patient conditions by implementing appropriate interventions
- Assisted in coordinating hospice admissions, discharges, transfers, and bereavement services as needed
- Maintained accurate documentation of patient assessments, interventions, progress notes, and medication administration records
- Facilitated family meetings to address complex medical decisions and end-of-life planning.
- Managed nursing staff and coordinated patient care as the charge nurse. managing a team of up to 7 nurses and up to 4 CNAs, overseeing patient care and ensuring adherence to hospice policies
Hospice Registered Nurse Case Manager
Heartland Hospice
03.2023 - 03.2024
- Built trusting relationships with patients and families through effective communication, enhancing patient engagement and satisfaction.
- Conducted home visits with assigned caseloads regularly assessing medical condition changes and identifying new needs and concerns.
- Provided emotional support for patients and families facing difficult decisions regarding end-of-life care.
- Monitored patient's response to medications, treatments, adjusted dosages, frequency accordingly when necessary.
- Managed emergencies efficiently in high-pressure environments.
- Actively participated in bi-weekly interdisciplinary team meetings to discuss current cases and plan future interventions.
- Utilized critical thinking skills to assess complex situations quickly and accurately while providing appropriate interventions.
- Acted as liaison among physicians, staff, social workers, chaplains, volunteers, and community agencies to coordinate patient care and ensure continuity of services.
- Developed and implemented comprehensive plans of care for hospice patients, addressing symptom management, family education, and bereavement support to improve patient quality of life.
Clinical Nurse/Charge Nurse
WakeMed Health and Hospitals
07.2009 - 03.2023
- Examined patient vital signs and reported patient condition changes and responses.
- Assisted with developing treatment plans for patients according to symptoms and history.
- Documented information in patient's electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Adhered to hospital, departmental policies and regulatory requirements, maintaining safe a safe work environment.
- Analyzed needs of staff and patients to ensure appropriate resources and support were available.
- Communicated with rounding nurses, clinical administrators, and updated management regarding patient status and needs.
- Promoted patient well-being by voicing their needs and preferences to the healthcare team.
- Provided direct patient care, monitoring vital signs and administering medications in accordance with treatment plans.
- Collaborated with multidisciplinary teams to develop and implement individualized care strategies for diverse patient populations.
- Educated patients and families on health management, promoting adherence to treatment regimens and lifestyle modifications.
- Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
- Improved patient satisfaction with empathetic communication and timely response to concerns.
- Supervised and managed scheduling, staffing needs, and tasks.
- Supported nurse manager in unit operations by ensuring quality service and maintaining high standards for patient safety.
Office Manager
Paradise Pools L.L.C
01.2005 - 01.2009
- Established and maintained strong customer relations to enhance service satisfaction
- Perform all administrative and related functions as required
- Trained new staff members to ensure thorough understanding of office procedures and expectations
- Coordinated appointments for new bids to streamline project acquisition process
- Recorded inventory into database
- Procured office and store supplies as needed for office and store
Nursing Assistant II
Wake Medical Center, Express Care
07.2001 - 06.2002
- Monitored vital signs, weights, blood glucose levels; performed wound irrigation, inserted Foley catheters, and applied plaster casts to ensure patient stability and recovery
- Provide IV site care and discontinue IVs
- Maintain current electronic documentation of vital signs
- Prioritized and organized care for patients under supervision of a registered nurse
- Coordinated patient care activities under supervision of registered nurse to enhance treatment efficiency and effectiveness
- Maintained cleanliness and organization of patient rooms, ensuring a safe environment for care delivery.
- Collaborated with team members to support patient care activities as needed
- Set up sterile trays for procedures
- Transferred patients to x-ray, CT scan, MRI
- Restocked patient rooms with essential medical supplies and equipment with needed supplies
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
Nursing Assistant I and II
Central Carolina Hospital
10.2000 - 02.2001
- Prioritized and organized care for eight to ten patients under supervision of a registered nurse
- Monitored vital signs, weights, blood glucose levels, and intake/output; assisted with ADLs and feeding to support patient health and comfort
- Trained new nursing assistants on procedures and best practices, fostering teamwork and efficiency.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented vital signs, weights, positioning/activity, restraints, intake/output, and ostomy care to ensure accurate patient records and continuity of care
- Assisted with ambulation and transferring patients to promote mobility and safety during daily activities
- Stocked patient rooms with essential medical supplies to ensure readiness for care
- Assisted other team members as needed
Education
M.B.A. - Health Care Management
Western Governors University
Salt Lake City, UT10.2022
Nursing - Bachelor of Science
Western Governors University
Salt Lake City, UT08.2021
Nursing - Associate Degree of Nursing
Wake Technical Community College
Raleigh, NC06.2009
Skills
- Clinical judgment
- Patient care
- Patient Advocacy
- Family advocacy
- Precepting
- Team Coordination
- Leadership
- Communication Skills
- Active Listening
- Critical thinking
- Conflict Resolution
- Adaptability
- Time Management
- Professionalism
- Team Player
- Patient care
Certification
RN, Expires: September 2026, State: NC
Timeline
Hospice Home RN
Transitions LifeCare
03.2024 - Current
Hospice Registered Nurse Case Manager
Heartland Hospice
03.2023 - 03.2024
Clinical Nurse/Charge Nurse
WakeMed Health and Hospitals
07.2009 - 03.2023
Office Manager
Paradise Pools L.L.C
01.2005 - 01.2009
Nursing Assistant II
Wake Medical Center, Express Care
07.2001 - 06.2002
Nursing Assistant I and II
Central Carolina Hospital
10.2000 - 02.2001
Nursing - Associate Degree of Nursing
Wake Technical Community College
Nursing - Bachelor of Science
Western Governors University
M.B.A. - Health Care Management
Western Governors University