Christina Lee traylor
Las Vegas,NV
Summary
Secured a 100% score on knock evaluations, showcasing outstanding competency in role responsibilities. Advanced from leasing agent to assistant manager, indicating recognition of leadership potential and capability. Expertise in optimizing leasing processes and fostering positive tenant relationships.
Overview
2026
2026
years of professional experience
Work History
CSR, Sales/ Leasing Agent
Advanced Management Group Nevada LLC
Las Vegas, NV
10.2024 - Current
- Responded to customer inquiries through calls and emails, delivering accurate information and solutions.
- Maintained detailed records of customer interactions for future reference and follow-up actions.
- Managed high call volumes, demonstrating professionalism and effective multitasking under pressure.
- Utilized CRM software to track interactions, supporting efficient resolution of customer requests.
- Collaborated with team members to address and resolve customer concerns swiftly.
- Adapted to new systems quickly, improving overall service delivery efficiency.
- Built strong rapport with customers, enhancing loyalty and satisfaction rates.
- Exhibited empathy and active listening, leading to increased customer satisfaction levels.
- Assisted customers with inquiries, providing accurate information and solutions.
- Managed incoming calls and emails, ensuring timely responses to client needs.
Leasing Consultant
Intersoultion
Las Vegas, NV
10.2021 - Current
- Delivered informative property tours, showcasing unique amenities and addressing inquiries from prospective tenants.
- Processed rental applications, ensuring accuracy and timeliness in documentation for approvals.
- Conducted market research to analyze competitive leasing rates and identify trends.
- Collaborated with maintenance teams to ensure prompt resolution of tenant requests.
- Developed positive relationships with residents, enhancing community engagement initiatives.
- Verified tenant income and documentation prior to lease application acceptance.
- Responded effectively to requests and scheduled property showings for interested clients.
- Ensured compliance with fair housing laws while maintaining detailed records of interactions.
Assistant Manager
Robinson Group Properties
Las Vegas, NV
04.2022 - 04.2023
- Enhanced operational efficiency by coordinating team activities, ensuring project timelines were met.
- Developed training programs to elevate staff performance and customer service standards.
- Analyzed sales data to inform strategic inventory management and pricing decisions.
- Managed daily operations, maintaining policy adherence and a positive work environment.
- Streamlined inter-departmental communication to boost collaboration and execution efficiency.
- Assisted in budget preparation through expense evaluation and cost-effective recommendations.
- Optimized workforce allocation via staff scheduling based on business demands.
- Conducted performance evaluations, fostering employee development and engagement.
Leasing Consultant
A List Apartment Staffing
Dallas, TX
2015 - 01.2021
- - Delivered informative property tours, showcasing unique amenities to potential residents.
- - Ensured compliance with fair housing laws and detailed record-keeping of tenant interactions.
- - Coordinated maintenance staff to prepare units for new occupants promptly.
- - Managed online listings, maintaining accurate information for potential tenants.
- - Collected rent and tracked resident payments in the computer system.
- - Assisted with property management tasks, completing maintenance requests and rent collections timely.
Staffing Coordinator
Penthouse Personal Staffing
Fort Worth, TX
11.2011 - 04.2014
- Reduced time-to-fill metrics by streamlining staffing processes and enhancing recruitment efficiency.
- Collaborated with hiring managers to identify specific staffing needs and create customized recruitment strategies.
- Maintained applicant tracking system, managing candidate databases and monitoring progress effectively.
- Facilitated comprehensive onboarding processes to ensure compliance for new hires.
- Developed training resources and led sessions to improve understanding of recruitment guidelines.
- Provided leadership insights through monitoring workforce trends for informed staffing initiatives.
- Built relationships with external agencies to expand talent sourcing capabilities.
- Verified payroll and leave hours, ensuring accuracy in HR accounting functions.
Education
Associate of Science - Business Administration And Management
University of Arlington Texas
Arlington Texas 02.2013
Skills
Client support
High sales conversion
Analytical problem solving
Driven individual
Collaborative team member
Stress management
Objective-focused
Accomplishments
Hired from a temp to full time employee
Promotion from leasing agent to assistant manager
Timeline
CSR, Sales/ Leasing Agent
Advanced Management Group Nevada LLC
10.2024 - Current
Assistant Manager
Robinson Group Properties
04.2022 - 04.2023
Leasing Consultant
Intersoultion
10.2021 - Current
Staffing Coordinator
Penthouse Personal Staffing
11.2011 - 04.2014
Leasing Consultant
A List Apartment Staffing
2015 - 01.2021
Associate of Science - Business Administration And Management
University of Arlington Texas