Christina Lewis
Minot,ND
Summary
Motivated Cashier skilled at providing exceptional service, accurately handling money and proficiently managing store inventory to maximize customer satisfaction and sales. Resourceful and driven professional with 10+ years' experience.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certificate
1
1
Serve Safe
Work History
General Manager
DeeJays KFC
04.2024 - 07.2025
- Develop and implement menus, recipes, and food safety standards
- Ensure compliance with health and safety regulations
- Plan, coordinate, and supervise activities of food service staff
- Monitor inventory, ordering, and receiving of food and supplies
- Maintain accurate records of food production, inventory, and costs
- Train and supervise staff on food preparation and service
- Analyze customer feedback and recommend changes in processes and menus
- Ensure customer satisfaction and maintain high standards of service
Restaurant Manager
Schantz Crossroads
03.2022 - 04.2024
- Managed daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance performance and service quality.
- Implemented inventory control systems to minimize waste and optimize resource allocation.
- Developed staff schedules to align with peak service times and operational needs.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Residential Support Staff Member
RSI
08.2021 - 03.2022
- Supported residents with daily living activities, ensuring safety and comfort in their envirorment.
- Supported residents with daily living activities, ensuring safety and comfort in their environments.
- Conducted regular safety checks throughout facility, contributing to a secure living space for all residents.
- Provided crisis intervention when needed, utilizing de-escalation techniques and collaborating with appropriate resources for resolution.
- Promoted independence among residents by teaching essential life skills such as budgeting, housekeeping, and time management.
- Assisted residents in achieving personal goals, supporting them through various life challenges and transitions.
- Improved residents'' overall well-being through careful monitoring of their physical and emotional health, promptly addressing any concerns.
- Coordinated transportation services for residents to attend appointments, outings, or important events.
- Built trust within the residential community by consistently demonstrating empathy, patience, reliability during interactions with both residents and staff members.
- Ensured the timely completion of all required documentation, including incident reports, progress notes, and service logs.
- Helped maintain a clean and comfortable living environment by assisting with household chores, meal preparation, and laundry duties.
- Served as a positive role model to residents, demonstrating appropriate social and interpersonal skills.
- Supported the development of healthy coping strategies for residents experiencing emotional or behavioral challenges.
- Assisted residents with basic activities of daily living.
- Monitored resident behavior and well-being, reporting significant changes to the care team for timely intervention.
Operational manager
Dollar Tree
10.2018 - 03.2020
- Was in charge of all hiring of employees
- Trained all cashiers
- Handled all money, ran register, all seasonal, handling all customers, had to have great customer service, nightly paper work and counting of cash, in charge of safe, bank runs.
Laundry Attendant
Burleigh morton detention center
03.2018 - 08.2018
- Operated laundry equipment and loaded according to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment.
- Folded laundry after washing and drying was complete.
Cashier
Safeway grocery
01.2009 - 10.2009
- Pleasantly engaged customers, offered a warm smile and provided immediate and dedicated assistance.
- Checked merchandise multiple times during each shift and restocked products when they were running low.
- Handled cash, credit and debit cards and personal checks and made the correct change in payment transactions.
- Worked the cash register and processed various payments, including credit card, check, and cash transactions.
Education
GED -
Mohave High School
Skills
- Point of sale operation
- Product bagging
- Refund handling
- Payment processing
- Retail merchandising
- Cash register operations
- Credit card processing
- Cash drawer management
- Customer service
- Refunds and exchanges
- Cleaning procedures
- Team leadership
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Inventory control
- Staff training and development
- Motivation
- Leadership and team building
- Customer relationship management
Certification
Food handlers certification
Serve safe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
DeeJays KFC
04.2024 - 07.2025
Restaurant Manager
Schantz Crossroads
03.2022 - 04.2024
Residential Support Staff Member
RSI
08.2021 - 03.2022
Operational manager
Dollar Tree
10.2018 - 03.2020
Laundry Attendant
Burleigh morton detention center
03.2018 - 08.2018
Cashier
Safeway grocery
01.2009 - 10.2009
GED -
Mohave High School
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