Im moved to USA in 2007 from the Ukraine. It took me two to three years to learn how to speak English. From that point forward I got me a job and I never stop working. I enjoy working. I am always going to be a hard working woman.
Overview
15
15
years of professional experience
Work History
Elderly Caregiver.
Right At Home Care
05.2024 - Current
Provided compassionate care and support to elderly clients, enhancing quality of life and well-being.
Assisted with daily living activities, including meal preparation, bathing, and medication management.
Coordinated transportation for medical appointments and social activities, promoting client engagement.
Monitored health conditions and reported changes to healthcare professionals for timely interventions.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with personal care tasks, preserving residents' dignity and promoting independence.
Office Manager/Account Manager
LR Auto Sales
05.2022 - Current
Pleasantly welcomed visitors, answered phone calls and maintained the front reception desk.
Handle incoming calls and direct callers to appropriate department.
Organize files, develop spreadsheets, fax reports and scan documents of finalized deals.
Record sales orders, process paperwork and deliver documentation to close sales.
Provide quotas and financing options to customers by understanding financial status.
Process payments and maintain accurate drawers to meet financial targets.
Respond to inquiries from potential customers via email and telephone.
Manage sales negotiations and financing options.
Established and maintained effective relationships with customers to ensure payments received in a timely manner.
Managed a portfolio of over 500 accounts, making collection calls, utilizing skip tracing techniques on delinquent accounts while maintaining a desirable delinquency percentage.
General Manager
Street King Customs
05.2015 - 05.2022
Completed store operational requirements by scheduling and assigning employees.
Maintained store staff by recruiting, selecting, orientating, and training employees.
Achieved financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
Ensured availability of merchandise and services by approving contracts.
Formulated pricing policies by reviewing merchandising activities and authorizing sales promotions.
Monitored stock levels and purchases and ensured they stayed within the budget.
Deal with complaints from customers to maintain satisfactory review ratings.
Planned and oversaw in-store promotional events or displays.
Office Assistant
Car-Mart
04.2012 - 05.2015
Maintain office services by organizing office operations and procedures.
Prepared payroll, controlling correspondences and designed a proficient filing system.
Designed and implemented office policies by establishing standards and procedures.
Completed operational requirements by scheduling and assigning employees’ duties.
Kept management informed by reviewing reports and analyzing trends.
Maintained office staff by recruiting, selecting, orienting, and training employees.
Server
Pita Shop
06.2010 - 04.2012
Served up to 30 meals per shift at this busy, family-friendly restaurant.
Assisted customers with dietary restrictions and food allergies to order appropriate meals.
Memorized the food and beverage menu with the price for each item.
Performed extensive side work before and after the shift to ensure food prep area was clean.
Answered on average of 80 customers per shift questions about menu items.